Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Timeline
Generic

SCOTT URWIN

Peterlee,Durham

Summary

Accomplished sales professional with extensive experience in strategic selling, customer presentations, and contract negotiation. Demonstrates strong skills in relationship management, territory management, and identifying new business opportunities. Proficient in MS Office and CRM systems, particularly Sales Force. Adept at monitoring sales targets and key performance indicators to drive business growth. Committed to fostering teamwork and collaboration while leveraging exceptional problem-solving abilities to achieve organisational goals.

Overview

22
22
years of professional experience

Work history

Co-Founder

RAKE Online Ltd
Durham
09.2024 - 06.2025
  • Built strong relationships with stakeholders to enhance business value.
  • Streamlined operations, improving overall productivity.
  • Oversaw all facets of daily operations, streamlining work processes.
  • Developed company policies for enhanced operational efficiency.
  • Navigated complex business challenges, achieving successful outcomes.
  • Identified market opportunities for business expansion.
  • Drove innovation with the implementation of creative ideas.
  • Made strategic decisions to guide company's growth and expansion.

Sales director

Accelerate People
London
10.2023 - 03.2024

Strategic Leadership:

  • Development and Implementing Sales Strategies.
  • Setting Sales Targets and Objectives.
  • Analysing Market Trends and Competitor Activity.
  • Maximizing New Business Development.

Business Development & Relationship Management:

  • Building and Maintaining Relationships:
  • Cultivated and maintained relationships with key clients and partners.
  • Identifying and Pursuing Key Deals: Secured large business deals with C suite relationship management.

Reporting & Analysis:

  • Gathering and Analysing Sales Data.
  • Analysed and reported on sales performance data to track progress towards goals and identify areas for improvement.
  • Developing Sales Reports.
  • Prepared and present sales reports to senior management and shareholders.
  • Monitoring Profit and Loss:

Collaboration & Communication:

  • Collaborating with Other Departments:
  • Worked closely with marketing, product development, and other departments to ensure alignment and maximize sales efforts.
  • Communicating Sales Strategies and Goals:
  • Effectively communicate sales strategies, goals, and performance to the broader organisation.

Client Solutions Director

BBP University
09.2023 - 10.2023

Strategic Engagement Manager

Apprenticeships
Darlington, Durham
02.2022 - 05.2023
  • Grew customer base by identifying needs to deliver relevant product solutions that met client needs and schedules.
  • Optimised sales volume by managing accounts and building rapport.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Proposed new solutions to meet changing customer needs and objectives to offer added value.
  • Developed account growth strategy by identifying opportunities with existing accounts.

Regional Employer Engagement Manager

Baltic Apprenticeships
Darlington, Durham
03.2020 - 02.2022
  • Drove business development and customer acquisition initiatives to accomplished strategic objectives.
  • Achieved market share goals by developing and executing dealer event-orientated marketing promotions.
  • Advanced regional office performance through managerial reorganisation methods.
  • Effectively used Salesforce and LinkedIn Sales Navigator to generate sales leads.

Senior Business Development Manager

Baltic Apprenticeships
Darlington, Durham
07.2013 - 03.2020
  • Consistently exceeded revenue targets through new account penetration and development.
  • Drew on understanding of key markets to push development of business strategies.
  • Closed complex, lucrative deals with new customers.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Contacted and converted potential customers via telephone, email and in-person enquiries.
  • Influenced key decision-making and established trust with stakeholders.
  • Launched new product lines with strong retail and marketing strategy.
  • Secured new commercial opportunities by strengthening sales pipeline with senior business teams.
  • Applied stakeholder management expertise to serve as primary interface between business and clients.

Apprenticeships Recruitment Manager (National)

Baltic Apprenticeships
Darlington, Durham
11.2012 - 07.2013
  • Attracted top candidates using social media networking.
  • Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
  • Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency.
  • Maintained high suitability standards through diligent screening, interview and assessment processes.
  • Developed strong understanding of client companies' values, work culture, and environment.
  • Established positive relationships with prospective candidates through networking and regular communications.
  • Prepared CVs and correspondence to forward to clients regarding suitable candidates.
  • Worked towards exceeding targets agreed on with clients regarding number of candidates placed.

Senior Resourcing Consultant

Baltic Training/Adecco
Durham, Durham
03.2011 - 03.2012
  • Developed strong understanding of client companies' values, work culture, and environment.
  • Attracted top candidates using social media networking.
  • Registered new candidates, developing wide-ranging database to meet client recruitment needs.
  • Expertly negotiated salary requirements and finalised arrangements between client and candidate.
  • Briefed candidates about responsibilities, salary and job benefits.
  • Interviewed, assessed and matched prospective applicants with vacancies at client companies.
  • Conducted headhunting by identifying and approaching employed individuals to fill vacant positions.

Store Manager

PHONES4U/o2
North East, North East
01.2003 - 03.2011
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Completed opening and closing procedures each day.
  • Kept awareness of competitor activity and developed ideas to promote store.
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Understood what drives overall business success and prioritised and delivered quality results.
  • Assisted in recruiting, hiring and onboarding store staff.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.

Education

GCSEs - MATHS, ART, ENGLISH, SCIENCE

Dene Community School of Technology
Durham
07.2001

Skills

  • Problem-Solving
  • Interpersonal Communication
  • MS Office
  • Teamwork and Collaboration
  • Strategic selling
  • Customer presentations
  • Sales target monitoring
  • Key Performance Indicator monitoring
  • Territory management
  • Relationship management
  • Contract negotiation
  • New business opportunities
  • Forecast preparation
  • Sales leadership
  • CRM experience with Sales Force

Accomplishments

  • Generated £17m in revenue at Baltic Apprenticeships.
  • Achieved 250 Tech and digital apprenticeship starts in one year.
  • Outstanding leaner achievement rates.
  • Significant part of the team to win skills developer of the year 3 out of 6 years at Dynamo North East awards.
  • Baltic Apprenticeships all-time highest performing staff member.
  • Successfully launched and managed 3 regional offices across middle England.
  • Assistant and store manager of the year at o2.
  • Top sales person nationally at PHONES4U.

Timeline

Co-Founder

RAKE Online Ltd
09.2024 - 06.2025

Sales director

Accelerate People
10.2023 - 03.2024

Client Solutions Director

BBP University
09.2023 - 10.2023

Strategic Engagement Manager

Apprenticeships
02.2022 - 05.2023

Regional Employer Engagement Manager

Baltic Apprenticeships
03.2020 - 02.2022

Senior Business Development Manager

Baltic Apprenticeships
07.2013 - 03.2020

Apprenticeships Recruitment Manager (National)

Baltic Apprenticeships
11.2012 - 07.2013

Senior Resourcing Consultant

Baltic Training/Adecco
03.2011 - 03.2012

Store Manager

PHONES4U/o2
01.2003 - 03.2011

GCSEs - MATHS, ART, ENGLISH, SCIENCE

Dene Community School of Technology
SCOTT URWIN