Scott Parsons
Coventry,Coventry
Summary
I have worked within the electrical wholesale industry for 11 years; during this time I have been fortunate to have been offered great opportunities within different organisation to develop my knowledge and understanding of various roles. I thrive in a busy working environment and work hard to contribute towards the branches overall yearly figures. I am a motivated, reliable individual, who enjoys new challenges and I am keen to learn new skills. I am passionate about what I do and I believe that I would be asset to your branch. Skilled HGV Class 2 Driver with strong driving and time management skills. Works with minimal supervision and completes timely assignments. Proven to safely deliver good and maintain quality of truck.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work history
HGV class 2 driver
Avon timber
Coventry, West Midlands
02.2022 - 04.2025
- Handled customer complaints with professionalism, maintaining company reputation.
- Delivered customer orders accurately and on time.
- Maintained cleanliness of vehicle, promoting a professional image.
- Assisted in loading and unloading of goods, reducing turnaround times.
- Communicated effectively with dispatch team to update on delivery status.
- Contributed to team effort by accomplishing related results as needed.
- Safely transported goods by adhering to driving regulations.
- Managed paperwork efficiently, including invoices and delivery confirmation slips.
- Demonstrated ability to manoeuvre vehicle in tight spaces.
- Attended regular training sessions to maintain up-to-date knowledge of transport regulations.
- Adhered to all traffic laws whilst ensuring a safe driving record.
- Demonstrated excellent knowledge of local routes and destinations.
- Conducted daily vehicle checks to ensure roadworthiness.
- Conducted daily walkaround checks to verify vehicle roadworthiness.
Assistant Manager
SRM Electrical
08.2019 - 04.2025
- As an Assistant Manager I am responsible for the management of the branch staff and ensuring that our customers receive the highest standards of customer services, whilst achieving profitable sales, this also includes training and motivating staff members.
- I oversee the control of stock levels within the branch to ensure the correct amount of stock is held to meet our customers needs.
- As Assistant Manager I am relied upon to deputise when the branch manager is out.
- Delegated tasks to team members efficiently improving overall productivity.
- Streamlined store operations with efficient scheduling.
- Handled stock control duties diligently preventing overstocking or shortages.
- Handled customer complaints effectively, restoring trust in our brand.
- Managed daily operations to ensure smooth running of the shop floor.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Assisted in recruitment process to build an effective workforce.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Improved customer service by implementing new procedures and protocols.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Increased staff productivity by providing comprehensive training programmes.
Stores Assistant/Van Driver
Electric Base
05.2019 - 08.2019
- As a stores assistant my duties involved, serving on the counter, quoting for customers, ordering stock and completing deliveries to customers.
- Enhanced store efficiency by assisting with delivery processing.
- Utilised point-of-sale systems efficiently, expediting checkout process for customers.
- Supported sales staff during busy periods which improved service speed and quality.
- Handled cash transactions accurately which helped maintain proper accounting records at the end of each day.
- Organised backroom storage for easy access to products when needed on shop floor.
- Helped keep the store safe and clean, resulting in a pleasant shopping environment for customers.
- Assisted with merchandising displays, attracting more customers into the store.
- Contributed to positive team environment through effective communication and collaboration.
- Loaded and unloaded deliveries, keeping all stocked items current.
- Ensured accurate inventory count by conducting regular stock checks.
- Managed returns and exchanges, ensuring customer satisfaction.
- Assisted customers with inquiries, enhancing customer satisfaction.
Purchasing Manager
Liddell Electrical Distributors/New Electrical Distributors
09.2016 - 04.2019
- My main duties as Purchasing Manager are to buy products that are essential for the company's day-to-day operations, while regularly reviewing/analysing prices and quality and ensure optimal stock levels within all branches of the UK division.
- Along with liaising with suppliers with regards to settlement and rebate terms.
- Working with the Finance Manager, Managing Director, Branch Managers along with staff within the branches to achieve efficiencies around purchasing and reporting, while continuously reviewing the supply base to ensure we are receiving the most economically advantageous quotes from our suppliers.
- This role has required an in-depth knowledge of the purchasing system.
- During the time I have spent with my current employer, I have also temporarily covered the role of Assistant Branch Manager.
- I was made redundant from this role in May 2019.
- Led negotiations with suppliers for best prices, securing significant cost savings for the company.
- Assisted in developing a robust purchasing strategy that aligned with organisational goals and objectives.
- Fostered collaborative working environment within the procurement team leading to increased efficiency and productivity.
- Developed a comprehensive understanding of market trends, resulting in better sourcing decisions.
- Achieved cost savings for the company by negotiating favourable contract terms with suppliers.
- Developed strong relationships with vendors; ensured high-quality goods at competitive prices.
- Directed large-scale global sourcing initiatives that led to significant reductions in material costs.
- Analysed purchase requisitions accurately, ensuring compliance with company policies and procedures.
- Coordinated with internal departments for efficient procurement planning, leading to smooth operations.
- Negotiated contracts effectively to secure advantageous terms for the business.
- Managed stock control efficiently, reducing waste and increasing productivity.
- Streamlined purchasing processes to ensure timely delivery of products and services.
- Reduced supply chain risks through meticulous vendor evaluation and selection process.
- Handled complex negotiations with key suppliers which resulted in favourable pricing structures.
- Implemented an effective vendor management system to improve supplier performance.
- Monitored market changes closely, adjusting procurement strategies accordingly for maximum benefit.
Stores Manager
City Electrical Factors
Garretts Green
03.2014 - 08.2016
- My duties as stores manager involved management of the internal sales team, assisting the account manager with growth of existing accounts and contributing to the overall sales target.
- Purchasing on behalf of the branch to ensure the correct stock levels were kept at all times, whilst demonstrating the features and benefits of a wide product range, this also involved negotiating with suppliers, Stock control, stock ageing and returns.
- Whilst working as part of a team to manage customers orders and expectations and assisting the branch Manager with the day to day duties of the branch.
- Streamlined order processing with enhanced computer system management.
- Enhanced customer service levels by resolving complaints swiftly and effectively.
- Managed team of warehouse staff, improving overall productivity levels.
- Created a positive working environment through strong leadership skills, boosting employee morale.
- Coordinated deliveries for improved efficiency and punctuality.
- Carried out recruitment drives leading to the hiring of skilled personnel in various capacities.
- Implemented modern warehousing techniques to improve space utilisation.
- Introduced effective waste management practices, promoting an environmentally friendly workspace.
- Maintained a high standard of cleanliness throughout the store fostering a pleasant shopping experience for customers.
- Developed training programmes for staff resulting in increased skill set amongst employees.
- Coordinated seasonal displays timely contributing towards increased sales during peak periods.
- Conducted regular stock audits to reduce discrepancies in inventory records.
- Worked on budgeting strategies for optimal use of financial resources in the store's operation.
- Instigated new safety protocols, reducing workplace accidents significantly.
- Implemented efficient rota scheduling, optimising staff availability during peak times.
Stores Assistant
City Electrical Factors
Coventry North
03.2010 - 03.2014
- My role as Stores Assistant required me to work as part of the internal sales team to deliver excellent face to face and over the phone customer service, whilst displaying a high level of accuracy whilst dealing with customer orders, goods in and customer quotations, this required in-depth knowledge of the area, customer base and products.
- I would also work closely with the Stores Manager to ensure the smooth day to day running of the branch.
- Helped keep the store safe and clean, resulting in a pleasant shopping environment for customers.
- Acted as a liaison between customers and management when required, improving overall communication within the store.
- Provided excellent customer service with product recommendations based on their needs or preferences.
- Supported sales staff during busy periods which improved service speed and quality.
- Utilised point-of-sale systems efficiently, expediting checkout process for customers.
- Prevented loss of goods by adhering strictly to store's security procedures and protocols.
- Contributed to positive team environment through effective communication and collaboration.
- Ensured accurate inventory count by conducting regular stock checks.
- Managed returns and exchanges, ensuring customer satisfaction.
- Enhanced store efficiency by assisting with delivery processing.
- Maintained cleanliness and order in the store by organising stock on shelves.
- Prepared for new promotions or sales events by setting up signage and promotional materials correctly.
- Assisted with merchandising displays, attracting more customers into the store.
- Loaded and unloaded deliveries, keeping all stocked items current.
Van Driver
City Electrical Factors
Rugby
05.2008 - 03.2010
- The role of Van Driver required me to develop an in-depth knowledge of the customer base, area and products to ensure the accurate and timely delivery of goods.
- This involved strict vehicle safety management, working with all members of the branch to deliver an excellent level of customer service.
- Filled out paperwork accurately, reducing administrative errors in delivery records.
- Maintained cleanliness in van, contributing to a professional company image.
- Communicated effectively with dispatch team, aiding efficient coordination of deliveries.
- Loaded vans according to schedule deadlines, ensuring punctual departures for deliveries.
- Delivered goods on time by following optimal routes and maintaining vehicle condition.
- Offered assistance with heavy parcels, resulting in positive feedback from clients.
- Used navigation skills under pressure situations, ensuring no delays in urgent deliveries.
- Reduced delivery times for improved operational efficiency.
- Checked vehicle before each trip to ensure mechanical issues were identified early.
- Carried out minor repairs whilst on route thus reducing downtime.
- Improved customer satisfaction by ensuring safe and timely delivery of items.
- Followed all driving regulations for safety assurance on the road.
- Worked flexible hours including weekends and holidays to meet business requirements.
- Assisted warehouse team with stock management, improving overall operational efficiency.
- Completed daily vehicle inspections for maintenance of safety standards.
- Enhanced company reputation through courteous interactions with customers during deliveries.
- Ensured correct loading and unloading of products to avoid damage or loss.
- Kept accurate records of mileage, fuel costs and expenses for accountability purposes.
- Kept up-to-date knowledge of road network changes, avoiding unnecessary delays in delivery schedules.
Education
GCSE's - 9 GCSE's all studied to a pass level
Nicholas Chamberlain School & Community College
Bedworth 01.1993 - 04.1997
Skills
- Breakdown handling
- Inventory management understanding
- Boxed van expertise
- Flatbed truck experience
- HGV class 2 licence
- Digital tachograph card
- Flexible working hours
- Use of ratchet straps
- Route planning expertise
- Experience with curtain-sided lorries
- Concentration and focus
- Mental arithmetic proficiency
- Tolerance for solitude
- Patience in traffic delays
- Order processing efficiency
- Knowledge of traffic laws
- Logbook maintenance knowledge
- Reversing large vehicles
- Communication with dispatch
- Safe reversing and parking
- High level alertness
- Adaptability to weather conditions
- Skip lorry handling
- Skills in basic repairs
- Commitment to safe driving
- Calm under pressure
- Rerouting
Custom
11 Years Experience working within the electrical wholesale industry, Highly motivated and customer focussed individual., Excellent communication, negotiation and interpersonal skills., Hardworking, resourceful and able to work on own initiative as well as part of a team., Strong team member who is able to work under pressure within a busy environment.
Timeline
HGV class 2 driver
Avon timber
02.2022 - 04.2025
Assistant Manager
SRM Electrical
08.2019 - 04.2025
Stores Assistant/Van Driver
Electric Base
05.2019 - 08.2019
Purchasing Manager
Liddell Electrical Distributors/New Electrical Distributors
09.2016 - 04.2019
Stores Manager
City Electrical Factors
03.2014 - 08.2016
Stores Assistant
City Electrical Factors
03.2010 - 03.2014
Van Driver
City Electrical Factors
05.2008 - 03.2010
GCSE's - 9 GCSE's all studied to a pass level
Nicholas Chamberlain School & Community College
01.1993 - 04.1997
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