
Detail-oriented professional with expertise in data organisation, telephone etiquette, and communication proficiency. Adept at managing and organising information efficiently while maintaining high standards of customer service. Committed to leveraging skills to contribute effectively to team goals and enhance operational productivity.
Oversaw operational activities at Royal Mail from 1989 to 2000 across various roles.
Transitioned to VN department in 2000, contributing in two different locations.
Directed departmental communication by managing email inquiries and responses.
Tracked and resolved issues raised in correspondence with overseas postal administration.
Enhanced team productivity through effective management of data and information flow.
Information structuring
Phone etiquette
Effective communication
Initiative and independence