Overview
Work history
Education
Skills
Timeline
Generic

Scott McDonald

Gilmerton

Overview

29
29
years of professional experience
15
15
years of post-secondary education

Work history

Taxi Driver

ABW/ Capital Cars
Edinburgh, Midlothian
06.2007 - Current
  • Assisted passengers with luggage and other needs to enhance their travel experience.
  • Collected fares and processed payments accurately to ensure seamless transactions.
  • Adhered to all traffic regulations and company policies to maintain a safe driving environment.
  • Achieved smooth rides by driving carefully and defensively at all times.
  • Provided support for elderly or disabled passengers, ensuring a comfortable journey.
  • Improved customer satisfaction with friendly, professional demeanour and prompt service.
  • Transported passengers to desired destinations, resulting in satisfied customers.
  • Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.

Chinese Delivery Driver

Hong Kong Takeaway
Bonnyrigg, Midlothian
06.1996 - Current
  • Delivered meals efficiently to customers across various locations ensuring timely service.
  • Communicated with kitchen staff to confirm orders and address any customer inquiries.
  • Maintained cleanliness and organisation of delivery vehicle to ensure compliance with health standards.
  • Handled customer payments and provided receipts ensuring accurate transactions.
  • Assisted in training new drivers on best practices for efficient delivery operations.
  • Resolved customer complaints professionally to maintain high levels of satisfaction.
  • Reduced fuel costs with efficient route planning.
  • Coordinated delivery schedules for optimum time management.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Handled cash transactions accurately preventing discrepancies at end of day tallying.

Education

NVQ Level 5 - History O Grade

Castlebrae High School
Edinburgh
08.1979 - 05.1983

nvq level 5 - Geography O Grade

Castlebrae High School
Edinburgh
08.1979 - 05.1983

NVQ Level 4 - English

Castlebrae High School
Edinburgh
08.1979 - 05.1983

nvq level 4 - Maths

Castlebrae High School
Edinburgh
08.1979 - 05.1983

Skills

  • Flexible work hours
  • Disability awareness training
  • Patience and resilience
  • Taxi regulations comprehension
  • Advanced vehicle operation
  • Hazard identification and response
  • Patience with difficult passengers
  • Efficient time-keeping
  • Respect for privacy boundaries
  • Polite customer interactions
  • Knowledge of public safety
  • Customer Service

Timeline

Taxi Driver

ABW/ Capital Cars
06.2007 - Current

Chinese Delivery Driver

Hong Kong Takeaway
06.1996 - Current

NVQ Level 5 - History O Grade

Castlebrae High School
08.1979 - 05.1983

nvq level 5 - Geography O Grade

Castlebrae High School
08.1979 - 05.1983

NVQ Level 4 - English

Castlebrae High School
08.1979 - 05.1983

nvq level 4 - Maths

Castlebrae High School
08.1979 - 05.1983

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Scott McDonald