Scott McDonald
Gilmerton
Overview
29
29
years of professional experience
15
15
years of post-secondary education
Work history
Taxi Driver
ABW/ Capital Cars
Edinburgh, Midlothian
06.2007 - Current
- Assisted passengers with luggage and other needs to enhance their travel experience.
- Collected fares and processed payments accurately to ensure seamless transactions.
- Adhered to all traffic regulations and company policies to maintain a safe driving environment.
- Achieved smooth rides by driving carefully and defensively at all times.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Improved customer satisfaction with friendly, professional demeanour and prompt service.
- Transported passengers to desired destinations, resulting in satisfied customers.
- Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
Chinese Delivery Driver
Hong Kong Takeaway
Bonnyrigg, Midlothian
06.1996 - Current
- Delivered meals efficiently to customers across various locations ensuring timely service.
- Communicated with kitchen staff to confirm orders and address any customer inquiries.
- Maintained cleanliness and organisation of delivery vehicle to ensure compliance with health standards.
- Handled customer payments and provided receipts ensuring accurate transactions.
- Assisted in training new drivers on best practices for efficient delivery operations.
- Resolved customer complaints professionally to maintain high levels of satisfaction.
- Reduced fuel costs with efficient route planning.
- Coordinated delivery schedules for optimum time management.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
Education
NVQ Level 5 - History O Grade
Castlebrae High School
Edinburgh 08.1979 - 05.1983
nvq level 5 - Geography O Grade
Castlebrae High School
Edinburgh 08.1979 - 05.1983
NVQ Level 4 - English
Castlebrae High School
Edinburgh 08.1979 - 05.1983
nvq level 4 - Maths
Castlebrae High School
Edinburgh 08.1979 - 05.1983
Skills
- Flexible work hours
- Disability awareness training
- Patience and resilience
- Taxi regulations comprehension
- Advanced vehicle operation
- Hazard identification and response
- Patience with difficult passengers
- Efficient time-keeping
- Respect for privacy boundaries
- Polite customer interactions
- Knowledge of public safety
- Customer Service
Timeline
Taxi Driver
ABW/ Capital Cars
06.2007 - Current
Chinese Delivery Driver
Hong Kong Takeaway
06.1996 - Current
NVQ Level 5 - History O Grade
Castlebrae High School
08.1979 - 05.1983
nvq level 5 - Geography O Grade
Castlebrae High School
08.1979 - 05.1983
NVQ Level 4 - English
Castlebrae High School
08.1979 - 05.1983
nvq level 4 - Maths
Castlebrae High School
08.1979 - 05.1983