Dedicated professional with a strong foundation in clear communication, customer engagement, and handling complaints. Demonstrates composure and attention to detail in all tasks, ensuring effective cash handling and loss prevention awareness. Known for a driven work ethic, adaptability, and resilience, with a proven ability to solve problems efficiently. A reliable team player committed to delivering exceptional service and achieving career growth through the broadening of skills and experience.
Assisted both senior chefs during service and ensured all cooking ran smoothly. Established a clean and organised working environment for myself and others during both prep work and service. Made sure all communication was relayed clearly and effectively between front and back of house. Further developed communication skills and confidence, stemming from my adaptation to the fast-paced kitchen environment; running the pass, and letting others know any changes with cheques or pre-orders.
Provided phenomenal customer service by greeting shoppers with a warm welcome on entrance and offering assistance during their time in-store. Worked as a part of a team to be able to run multiple operations smoothly during busy hours. Managed tills efficiently, handled cash responsibly. Aided with stock management, and distributed product onto the shop floor when needed. Grew confidence from dealing with customer concerns, and developed communication skills.