Scott Laird
Heswall
Summary
Accomplished executive with extensive expertise in multi-site network development and oversight, strategic visioning, and decisive leadership. Proven track record in merger and acquisitions, network design, and hub automation. Adept at vendor relationship management, contract negotiation, and talent development. Demonstrates a strong focus on customer satisfaction and employee motivation while driving productivity and cost leadership through data-driven decision-making. Committed to corporate governance and stakeholder management with an engaging leadership style that fosters a people-oriented work environment.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work history
Chief operating officer
DHL eCommerce UK
Coventry, West Midlands
08.2005 - Current
- Main board member of circa £800m turnover UK division
- Designed and lead complex, multi-site network operations across UK with full cost and service responsibility for Depots, Hubs, Mail operations, Engineering, Automation, Fleet, Linehaul and Transport
- Lead support functions with responsibility for property, safety, security, risk and network development
- Executed expansion plan including design and build of additional hub, depot and fleet infastructure
- Shareholder management
- Cultivated relationships with social partners and trade unions to foster collaboration
Depot Manager
Tuffnells Parcels Express
Haydock, St. Helens
04.2003 - 07.2005
- Management of 7.5t IDW fleet
- Managed large regional hub
- Full P+L responsibility
Shift Manager
TNT Express
Thetford, Norfolk
05.2001 - 04.2003
Education
A-Levels - Maths, Graphics, PE
Thetford Sixth Form College
Thetford, Norfolk 09.1988 - 06.2000
Skills
- Multi-site network management
- Decisive leadership
- Strategic vision and plan execution
- Customer focus KPIs formulation
- Merger and acquisitions expertise
- Risk mitigation and management
- Vendor relationship management
- Large scale Employee motivation (8k colleagues)
- Contract negotiation
- Talent development
- Productivity analysis and improvement
- Data-driven decision-making
- Corporate governance
- Engaging leadership style
- Excellent work ethic
- People-oriented
- Stakeholder and shareholder management
Timeline
Chief operating officer
DHL eCommerce UK
08.2005 - Current
Depot Manager
Tuffnells Parcels Express
04.2003 - 07.2005
Shift Manager
TNT Express
05.2001 - 04.2003
A-Levels - Maths, Graphics, PE
Thetford Sixth Form College
09.1988 - 06.2000
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