Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Scott Harris

Summary

Recent graduate with a 2:1 BSc (Hons) in Business and Management from York St John University. Over five years of experience in retail and hospitality, including roles at Tesco Extra and Flannels. Proven ability to engage with customers and deliver exceptional service. Committed to continuous self-development and skill enhancement in a professional environment.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Sales Associate

Flannels
York
02.2023 - 08.2025
  • Providing a luxury shopping experience through exceptional brand knowledge and helpful, attentive service for customers.
  • Demonstrated products effectively, resulting in increased interest and sales.
  • Increased customer satisfaction by providing exceptional service.
  • Created visually appealing merchandise displays attracting more foot traffic into the store.
  • Assisted shoppers with product selection for improved buying experience.
  • Boosted brand awareness for raising sales performance.
  • Identified potential upsell opportunities, enhancing overall profit margins.
  • Upsold additional products for increased revenue generation.
  • Prioritised tasks effectively in fast-paced retail settings.

FOH Waiter

Pizza Hut
York, North Yorkshire
02.2022 - 07.2022
  • Checked tables regularly for customer satisfaction throughout meals.
  • Handled complaints effectively, ensuring repeat business.
  • Provided recommendations to customers, enhancing their dining experience.
  • Communicated dietary requirements to kitchen staff, avoiding potential allergic reactions.
  • Enhanced dining atmosphere with friendly and attentive customer service.

Customer Assistant

Tesco Extra
Blackpool, Lancashire
11.2018 - 12.2023
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Assisted customers with product selection to ensure satisfaction.

Fundraiser

ATC
Blackpool, Lancashire
  • Fundraising for charities such as the Royal British Legion, Help for Heroes, Cancer Research UK, and RAFA youth.

Floor Associate

JD Wetherspoons
The Velvet Coaster, Lancashire
07.2018 - 12.2018
  • Offered suggestions for purchases based on customers' needs and preferences.
  • Improved customer satisfaction by providing prompt assistance and answering queries.
  • Worked extra hours during peak periods such as holidays to manage increased footfall.
  • Ensured product availability by timely restocking shelves.

Education

BSc/hons - business and management

York St John university
York
09.2021 - 05.2025

CTEC Level 3 Cambridge technical extended diploma - engineering

Blackpool sixth form college
Blackpool

GCSE - Math's and English

Saint Bedes Catholic High School
Lytham St Annes, Lancashire

Skills

  • Man management
  • Customer service skills
  • Team player
  • Motivator
  • Open minded
  • Creative
  • Resilient

Accomplishments

  • Ran and captained a university football team, 2 years
  • Bronze Duke of Edinburgh award
  • St John's ambulance award in basic first aid, (Through the air training corps)
  • Former cadet corporal in the air training corps, (leadership position)

Affiliations

  • Fitness
  • outdoor pursuits
  • Sports/Football
  • Fashion
  • History
  • entrepreneurship
  • Nature/Animals

Certification

Full UK drivers licence (12/2020)

References

References available upon request.

Timeline

Sales Associate

Flannels
02.2023 - 08.2025

FOH Waiter

Pizza Hut
02.2022 - 07.2022

BSc/hons - business and management

York St John university
09.2021 - 05.2025

Customer Assistant

Tesco Extra
11.2018 - 12.2023

Floor Associate

JD Wetherspoons
07.2018 - 12.2018

Fundraiser

ATC

CTEC Level 3 Cambridge technical extended diploma - engineering

Blackpool sixth form college

GCSE - Math's and English

Saint Bedes Catholic High School

Similar Profiles

Create profile
Scott Harris