Scott Grubb
Kirkcaldy,Fife
Summary
Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in managerial roles.
Overview
20
20
years of professional experience
6057
6057
years of post-secondary education
1
1
Certification
Work history
Business Change Manager
Fife Council
, Fife
2024.01 - Current
- Managed risk effectively with the creation of contingency plans.
- Realised project goals with tight management of timelines and resources.
- Managed conflict resolution amongst team members maintaining harmony during times of organisational restructuring.
- Orchestrated stakeholder meetings to ensure alignment on business direction.
- Analysed current business operations with a view towards identifying areas requiring change or improvement.
- Reduced downtime during transitions by coordinating efficient resource allocation.
- Led successful business transformation by implementing strategic change initiatives.
- Streamlined work processes for enhanced operational efficiency.
- Developed comprehensive project documentation for clear communication of change initiatives.
- Built strong relationships with stakeholders to facilitate smoother change implementation process.
- Promoted a culture of continuous improvement, resulting in increased team buy-in for changes proposed.
- Spearheaded technological upgrades which streamlined internal communication channels.
- Implemented change strategies, resulting in improved productivity levels.
Team Manager
Fife Council
, Fife
2022.07 - 2024.01
- Fostered a positive work environment through effective communication and conflict resolution tactics.
- Registered Manager with the Care Inspectorate, accountable for in excess of 550 FTE and approx. 700 Service Users.
- Developed organisational policies for administrative oversight and internal controls.
- Represented organisations at seminars, conferences and business events.
- Enhanced team productivity by implementing effective project management strategies.
- Steered project execution whilst adhering strictly to timeline constraints.
- Streamlined operations, leading to increased team performance.
- Achieved higher team efficiency with regular training and mentoring sessions.
- Encouraged open dialogue amongst employees for better problem-solving ability.
- Cultivated a strong rapport with team members, fostering a cohesive and collaborative workplace environment.
- Boosted morale by recognising and rewarding exceptional work.
- Addressed customer complaints promptly, ensuring customer satisfaction and retention.
- Coordinated with various Professionals & services across the Health & Social Care Partnership, and beyond, for seamless workflow.
- Delegated responsibilities efficiently amongst team members.
- Handled employee grievances to maintain harmony within the workforce.
- Conducted performance evaluations to identify areas of improvement.
- Prioritised workload effectively, resulting in timely completion of tasks.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Coordinated hiring, recruitment and training strategies throughout my remit of responsibility.
Lead Officer
Fife Council
, Fife
2019.10 - 2022.07
- Executed cost-cutting measures; improved overall financial health of the organisation.
- Coordinated cross-departmental projects, ensuring timely completion and success.
- Developed and executed successful business plans, achieving corporate objectives.
- Streamlined internal communication systems to improve information flow.
- Promoted an ethical work culture; ensured regulatory compliance across all operations.
- Built strong relationships with key stakeholders for mutual benefit.
- Optimised resource allocation for maximised operational efficiency.
- Enhanced customer satisfaction with the development of innovative solutions.
- Employed swift critical thinking and resourceful attitude to manage rapidly changing situations with calm and orderly demeanour.
- Promoted adherence to law enforcement code of ethics, reporting deviations to senior leaders.
- Conducted investigations to uncover and manage poor practice and/or behaviours.
Home Care Coordinator
Fife Council
, Fife
2017.10 - 2019.10
- Carried out day-to-day duties accurately and efficiently.
- Managed a team of Carers with span of control between 30 & 40 Staff.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to meet Service User needs.
Technical Officer
Fife Council - Housing Service
, Fife
2016.11 - 2017.10
Account Manager
Blueprint Recruitment
, Fife
2016.04 - 2016.11
Team Manager
Virgin Media
, Fife
2011.02 - 2016.04
Team Leader
MGt plc
, Fife
2008.03 - 2011.02
Customer Sales Representative
MGt plc
, Fife
2005.05 - 2008.03
Education
SVQ Level 5 - Care Services Leadership & Management
Fife College
DunfermlineSVQ Level 4 - Social Services & Healthcare
Fife College
SVQ Level 3 - Management
Chartered Management Institute
Kirkcaldy High School
FifeSkills
- Leadership in diverse environments
- Stakeholder engagement
- Staff recruitment
- Interpersonal communication
- Quality Assurance
- Budget management
Affiliations
- Golf - club member
- Football
- Music
Certification
Digital Leader - Awarded by Digital Health & Care Scotland
Full clean driving licence - Categories: AM/A/B1/B/BE/fkpg
References
References available upon request.
Timeline
Business Change Manager
Fife Council
2024.01 - Current
Team Manager
Fife Council
2022.07 - 2024.01
Lead Officer
Fife Council
2019.10 - 2022.07
Home Care Coordinator
Fife Council
2017.10 - 2019.10
Technical Officer
Fife Council - Housing Service
2016.11 - 2017.10
Account Manager
Blueprint Recruitment
2016.04 - 2016.11
Team Manager
Virgin Media
2011.02 - 2016.04
Team Leader
MGt plc
2008.03 - 2011.02
Customer Sales Representative
MGt plc
2005.05 - 2008.03
SVQ Level 5 - Care Services Leadership & Management
Fife College
SVQ Level 4 - Social Services & Healthcare
Fife College
SVQ Level 3 - Management
Chartered Management Institute
Kirkcaldy High School