A passion for hospitality and customer service has aided in my continued success as a General Manager. I have numerous years' experience in the industry, including late night licensing, events management and planning, demonstrated sales growth in numerous roles, sports entertainment and garden management. As a results driven individual, I thrive on new challenges and exceeding business expectations, while also developing a team and taking them with me on the journey to success. Maintaining a positive team environment is essential, combined with ensuring my team is well supported. These factors help transform the guest experience, with the customer knowing the manager of the pub loves their pub.