Scott Brown
Greater London
Summary
Highly organized and results driven individual with experience in production operations, resource planning, quality control within manufacturing. Skilled in coordinating workloads, maintaining compliance, and supporting continuous improvement. Currently transitioning into accounting, bringing strong numerical aptitude, attention to detail, and a proactive approach to problem solving. Taking a proactive approach to career development by studying for AAT exams to build formal accounting knowledge and industry expertise. Outside of work, I pursue strategic and analytical activities such as football and tennis, reflecting my competitive drive, teamwork mindset, and ability to stay focused under pressure.
Overview
11
11
years of professional experience
Work history
Office Supervisor
Morelli Group
2019.11 - 2026.01
- Managed inventory systems, maintaining cost-effectiveness and availability alongside profit/loss assessments.
- Coordinated scheduling and resource allocation to boost staff productivity.
- Supervised daily office operations, ensuring compliance with organisational standards.
- Trained and mentored new staff, improving team efficiency.
- Implemented process improvements to streamline workflows and reduce delays.
- Monitored computer systems for optimal performance and reliability.
- Handled customer inquiries with professionalism, ensuring satisfaction.
- Maintained utmost confidentiality when handling sensitive information.
Sales Supervisor
Wolseley Cowley Plumb Center
2017.10 - 2019.09
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Trained and mentored new sales staff, enhancing team performance and customer service skills.
- Developed and implemented sales strategies to increase product visibility and drive revenue growth.
- Monitored inventory levels and coordinated with suppliers to maintain optimal stock availability.
- Ensured compliance with health and safety regulations, fostering a safe working environment for staff and customers.
- Collaborated with management to set achievable sales targets, improving overall team productivity.
- Resolved customer complaints effectively, enhancing satisfaction and loyalty through exceptional service delivery.
Plumbing Laborer
Lancaster London County Contractors Hotel Division
2014.10 - 2017.10
- Assisted in installation and repair of plumbing fixtures and systems.
- Learned safety protocols for handling tools and equipment.
- Supported teams in diagnosing plumbing issues efficiently.
- Maintained cleanliness and organisation of work areas and tools.
- Collaborated with team members to ensure timely project completion.
- Conducted regular maintenance checks on existing plumbing systems to identify potential issues before they became larger problems, saving clients both time and money in repairs or replacements.
- Handled emergency situations calmly and professionally, quickly addressing urgent plumbing issues to minimize damage to clients'' properties.
Education
Level 3 in Plumbing And Gas -
Langley College
London, United KingdomSixth Form -
Stockley Academy
London, United KingdomGCSE -
Stockley Academy
London, United KingdomSkills
- Reliable
- Great communicator
- Time management
- Record keeping
- Decision making
- Schedule management
- Customer service management
Timeline
Office Supervisor
Morelli Group
2019.11 - 2026.01
Sales Supervisor
Wolseley Cowley Plumb Center
2017.10 - 2019.09
Plumbing Laborer
Lancaster London County Contractors Hotel Division
2014.10 - 2017.10
Sixth Form -
Stockley Academy
GCSE -
Stockley Academy
Level 3 in Plumbing And Gas -
Langley College