Schevelle Amoakoa-Sarfo
Coventry ,UK
Summary
Hardworking and reliable cleaner with experience in maintaining high standards of hygiene and cleanliness in residential, commercial, and public environments. Skilled in using cleaning equipment, following health and safety guidelines, and working independently or as part of a team. Committed to providing a clean and safe environment for clients.
Overview
3
3
years of professional experience
Work history
Admin/Customer Service Representative
Kwame Nkrumah University of Science and Technology
, Ghana
01.2023 - 08.2025
- Assisted customers with enquiries, complaints, and service needs in a professional manner.
- Handled phone calls, emails, and face-to-face communication.
- Processed transactions and maintained accurate records.
- Resolved customer issues quickly and effectively, maintaining satisfaction and loyalty.
- Worked as part of a team to meet daily service targets.
Cleaner
Transpido Ghana Company
, Ghana
09.2023 - 01.2024
- Performed daily cleaning tasks such as sweeping, mopping, dusting, and vacuuming.
- Sanitised bathrooms, kitchens, and common areas to high hygiene standards.
- Safely handled cleaning chemicals and equipment.
- Ensured waste disposal was carried out correctly.
- Responded to client requests promptly and professionally.
Education
Bachelor of Science - Psychology
Coventry University
Coventry 09.2025 -
Certificate of Higher Education - General Science
St.louis Senior High School
Ghana 03.2021 - 09.2023
Skills
- Attention to detail and thorough cleaning skills
- Knowledge of cleaning products and equipment
- Ability to follow instructions and safety procedures
- Time management and organisational skills
- Reliability and punctuality
- Teamwork and communication skills
Timeline
Bachelor of Science - Psychology
Coventry University
09.2025 -
Cleaner
Transpido Ghana Company
09.2023 - 01.2024
Admin/Customer Service Representative
Kwame Nkrumah University of Science and Technology
01.2023 - 08.2025
Certificate of Higher Education - General Science
St.louis Senior High School
03.2021 - 09.2023