Scarlett Taylor
Leeds,Yorkshire
Summary
Dedicated to delivering fast, accurate service to enhance customer satisfaction. Collaborates with team members to maintain high service standards during peak times. Motivated professional with experience in customer-facing roles. Brings enthusiastic collaboration and strong interpersonal skills to support team objectives. Eager to contribute positively and adapt to diverse challenges in future roles. Demonstrates reliability and punctuality in all responsibilities.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Sleaford, Lincolnshire
05.2024 - 04.2026
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Employed multitasking skills to switch fluidly between various activities and cope with high demand.
Cashire
Clintons
Sleaford, Lincolnshire
07.2022 - 05.2024
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Maintained neat and clean shop floor and storage areas.
Education
History and Spanish
University of Leeds
LeedsSkills
- Customer service
- Team collaboration
- Problem solving
- Time management
- Multitasking efficiency
- Checkout operations
- Trainable
- Precision under pressure
- Work pace adaptability
- Health and Safety regulations
Languages
English
Proficient
C2
Spanish
Upper Intermediate
B2
Timeline
Crew Member
McDonald's
05.2024 - 04.2026
Cashire
Clintons
07.2022 - 05.2024
History and Spanish
University of Leeds