Scarlett Sherrington
Lakeside,Cardiff
Summary
Highly experienced customer-focused professional with over 15 years of success in hospitality and product promotion. Proven ability to build strong relationships, drive sales, and deliver outstanding service under pressure. Skilled in team leadership, merchandise presentation, and customer engagement. Ready to bring energy and people-first passion to a field sales environment as a Sales Development Representative with PepsiCo.
Overview
14
14
years of professional experience
Work history
Accounts Payable • Process Officer
SSCL
07.2024 - 06.2025
- Reaching daily targets & SLAs
- Processing invoices (400 per day)
- Setting my own goals for personal development
Recruitment • Process Officer
SSCL (MOJ)
02.2022 - 07.2024
- Allocations of successful candidates to prisons and organising their training courses. (15 per day)
- Preparation of contracts and liaising with candidates
- Resolving any disputes & queries
- Reached team objective of hiring 10,000 prison officers in 2 years
Accounts Clerk
Sherrington & Co Chartered Accountants
07.2011 - 07.2024
- Production of accounts for Sole Traders and Ltd companies using Microsoft Office and other accounting applications
- Client liaison
- Building and maintaining solid relationships with new and existing clients
- Attending networking events to drive new business
- Organising director's calendars
- Working to time sensitive targets
- Processing payments
- Raising invoices & purchase orders
Call Centre Operative • Inbound & Outbound Sales
Serco
10.2014 - 02.2015
- Fast paced sales environment
- Highest upsell reward every month
- 100% Positive feedback from customer surveys
Education
A-Levels -
Cardiff High Sixth Form
GCSEs -
Cardiff High
Skills
- Maintaining high standards
- Working in challenging environments
- Shift Leading
- Deescalating any issues with customers
- Managing own work load with exceptional organisation
- Promoting brands with high energy and enthusiasm
- Building genuine rapport with customers
- Proactive mentality
- Driving Sales
- Merchandising
- Data Collection
Affiliations
- Acting (cast in period drama film; long-time drama student)
- Shotokan Karate - Brown Belt, 1st Kyu
Timeline
Accounts Payable • Process Officer
SSCL
07.2024 - 06.2025
Recruitment • Process Officer
SSCL (MOJ)
02.2022 - 07.2024
Call Centre Operative • Inbound & Outbound Sales
Serco
10.2014 - 02.2015
Accounts Clerk
Sherrington & Co Chartered Accountants
07.2011 - 07.2024
A-Levels -
Cardiff High Sixth Form
GCSEs -
Cardiff High
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