Scarlett Richards
London,United Kingdom
Summary
Awarded Kitchener Scholarship to Newcastle University by the Lord Kitchener Memorial Fund- Oct 2020
In recognition of character and achievement
Qualified First Aider- Sep 2019
Selected to teach at two Schools in Southern India- Jul 2018
Duke of Edinburgh Award- Jun 2016
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Production Runner
Beyond Productions
Sydney
2024.05 - 2024.06
- Played a crucial role in the behind-the-scenes operations of large scale studio production at Disney Studios, demonstrating resilience, problem solving and ability to work well under pressure
- Delivered scripts to actors, facilitating quicker rehearsal times
- Assisted crew and cast members; handling transportation logistics, running errands and managing supplies
- Navigated between on set duties and office responsibilities, serving as the vital communication link between departments.
Customer Experience Ambassador
Australian Open 2024
Melbourne
2024.01 - 2024.02
- Creating a warm and inviting environment and assisting guests with any questions or concerns
- Representing Tennis Australia with credibility, embodying their values and creating positive impressions with every interaction
- Offering exceptional customer service for guests at such a prestigious event.
Steward
Cinch Tennis Championships 2023
London
2023.06 - 2024.07
- Crowd management; helping the flow of spectators, answering questions and providing directions, acting as a point of communication
- Helping to maintain high security during the event
- Trained to handle emergencies such as medical incidents, evacuations, and unforeseen events.
Head of Social Media & Marketing
MoorellyLondon
2023.01 - 2024.05
- Led the ideation and iteration of innovative social media strategies, driving engagement and optimising campaigns
- Oversaw the development of a new website and managed customer service to enhance brand presence whilst working flexibly in a team environment.
Team Leader / FOH Staff
Xenia Recruitment
Newcastle
2021.09 - 2023.06
- Team Leader/ Front of House Staff and Waitress at sports and entertainment venues in the North East, including St James's Park, Kingston Park and Utilita Arena
- Provided exceptional service as a waitress, ensuring a seamless guest experience at high-profile events.
Events Representative
Stage One Events
Newcastle
2021.09 - 2023.06
- Promotion/marketing of events and venues in Newcastle, contributed to the opening of new venues, helping to establish their presence in the local scene.
Retail Assistant
AELTC
Wimbledon
2022.06 - 2022.07
- For three consecutive years, responsible for the Babolat Tennis Racket range at the Wimbledon Shop on Centre Court for the two week tournament
- Main tasks included greeting and assisting customers, operating the till and cash register, restocking merchandise, collaborating with a team of retail assistants.
Court Attendant & Ball Girl
AELTC
Wimbledon
2020.06 - 2021.07
- Court attendant at the All England Lawn Tennis Club for the 2019 and 2021 Wimbledon Tennis Championships
- Ball girl for the qualifying championships.
Classroom Teaching Assistant
Finton House School
SW London
2019.09 - 2020.03
- Teaching Assistant for Year 4 class for Christmas & Easter terms, occasionally leading the class
- Assisting the children with daily activities both indoors and outdoors
- Helping the individuals who have ADHD, dyslexia etc.
Teacher
GKV and Jayendra Schools
Tamil Nadu
2018.07 - 2018.08
- During the Sixth Form at Emanuel School, selected to teach English at two schools in Southern India
- Responsible for teaching English Language to school children, aged 4-12 years.
Fundraising for Indian Schools
London
2018.01 - 2018.07
- Organised number of events including wine tasting and cake sales
- Delivered numerous compelling fundraising speeches to parents and students.
Education
BA Hons Sociology -
University of Newcastle
2019.09 - 2023.05
Emanuel School
2012.09 - 2019.05
Skills
Communication
Teamwork
Problem-Solving
Time Management
Customer Service
Leadership
Websites
Responsibilities
- House Captain, Emanuel School, London, 09/2017, 09/2019
- Drama Scholar, Emanuel School, London, 09/2012, 06/2019
- Host/Presenter- Sixth Form Revue, Emanuel School, London, 09/2018, 10/2018
Timeline
Production Runner
Beyond Productions
2024.05 - 2024.06
Customer Experience Ambassador
Australian Open 2024
2024.01 - 2024.02
Steward
Cinch Tennis Championships 2023
2023.06 - 2024.07
Head of Social Media & Marketing
MoorellyLondon
2023.01 - 2024.05
Retail Assistant
AELTC
2022.06 - 2022.07
Team Leader / FOH Staff
Xenia Recruitment
2021.09 - 2023.06
Events Representative
Stage One Events
2021.09 - 2023.06
Court Attendant & Ball Girl
AELTC
2020.06 - 2021.07
BA Hons Sociology -
University of Newcastle
2019.09 - 2023.05
Classroom Teaching Assistant
Finton House School
2019.09 - 2020.03
Teacher
GKV and Jayendra Schools
2018.07 - 2018.08
Fundraising for Indian Schools
2018.01 - 2018.07
Emanuel School
2012.09 - 2019.05