Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scarlett Goodwin

Lincoln,United Kingdom

Summary

Hardworking and enthusiastic University Student working towards a Law Degree. Experienced with working in customer service and is able to handle individual tasks alongside working well within a team.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Bar supervisor

Home Nightclub
Lincoln, Lincolnshire
02.2024 - Current
  • Enhanced customer satisfaction by managing bar operations efficiently.
  • Trained staff for improved service quality and professionalism.
  • Increased sales with effective promotional strategies.
  • Ensured a safe environment by strictly adhering to health and safety regulations.
  • Organised stock inventory to prevent shortages during peak hours.
  • Supervised team members to ensure excellent service delivery.
  • Managed cash flow, ensuring correct transaction procedures were followed.
  • Resolved customer complaints promptly, fostering positive relationships with clientele.
  • Collaborated with management on special events and theme nights generating fresh interest among patrons.

VIP Host

Home Lincoln
Lincoln, United Kingdom
09.2023 - 01.2024
  • Proactively interacted with guests, ensuring guest satisfaction was maintained, promptly acting upon requests when needed
  • Assisted with bar and kitchen service
  • Waitressed private parties
  • Dealt with and handled any customer concerns and complaints
  • Assisted with restocking bars

Sales Assistant

Glow Auckley
Doncaster
07.2021 - 08.2023
  • Advised customers on product range, price, delivery, warranties and product use
  • Operated register to process payments via cheque, cash and cards
  • Shared new products and promotions with customer to encourage sales
  • Processed incoming stock to maintain accurate inventory records and organized stock room
  • Provided helpful, attentive sales support to generate positive customer feedback
  • Ensured customers held full knowledge on the use of products
  • Kept the salon in an acceptable condition at all times

Education

GCSEs - English Literature, English Language, Maths, Combined Science, Statistics, Spanish, History, Art

XP School
08.2016 - 05.2021

A-Levels - Business Studies, English Literature, Psychology

New College
09.2021 - 05.2023

Skills

  • Customer service
  • Confident communicator
  • Sales techniques
  • Time management
  • Self - disciplined
  • Flexible worker
  • Payment processing
  • Team player

Timeline

Bar supervisor

Home Nightclub
02.2024 - Current

VIP Host

Home Lincoln
09.2023 - 01.2024

A-Levels - Business Studies, English Literature, Psychology

New College
09.2021 - 05.2023

Sales Assistant

Glow Auckley
07.2021 - 08.2023

GCSEs - English Literature, English Language, Maths, Combined Science, Statistics, Spanish, History, Art

XP School
08.2016 - 05.2021

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Scarlett Goodwin