Scarlett Goodwin
Lincoln,United Kingdom
Summary
Hardworking and enthusiastic University Student working towards a Law Degree. Experienced with working in customer service and is able to handle individual tasks alongside working well within a team.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Bar supervisor
Home Nightclub
Lincoln, Lincolnshire
2024.02 - Current
- Enhanced customer satisfaction by managing bar operations efficiently.
- Trained staff for improved service quality and professionalism.
- Increased sales with effective promotional strategies.
- Ensured a safe environment by strictly adhering to health and safety regulations.
- Organised stock inventory to prevent shortages during peak hours.
- Supervised team members to ensure excellent service delivery.
- Managed cash flow, ensuring correct transaction procedures were followed.
- Resolved customer complaints promptly, fostering positive relationships with clientele.
- Collaborated with management on special events and theme nights generating fresh interest among patrons.
VIP Host
Home Lincoln
Lincoln, United Kingdom
2023.09 - 2024.01
- Proactively interacted with guests, ensuring guest satisfaction was maintained, promptly acting upon requests when needed
- Assisted with bar and kitchen service
- Waitressed private parties
- Dealt with and handled any customer concerns and complaints
- Assisted with restocking bars
Sales Assistant
Glow Auckley
Doncaster
2021.07 - 2023.08
- Advised customers on product range, price, delivery, warranties and product use
- Operated register to process payments via cheque, cash and cards
- Shared new products and promotions with customer to encourage sales
- Processed incoming stock to maintain accurate inventory records and organized stock room
- Provided helpful, attentive sales support to generate positive customer feedback
- Ensured customers held full knowledge on the use of products
- Kept the salon in an acceptable condition at all times
Education
GCSEs - English Literature, English Language, Maths, Combined Science, Statistics, Spanish, History, Art
XP School
2016.08 - 2021.05
A-Levels - Business Studies, English Literature, Psychology
New College
2021.09 - 2023.05
Skills
- Customer service
- Confident communicator
- Sales techniques
- Time management
- Self - disciplined
- Flexible worker
- Payment processing
- Team player
Timeline
Bar supervisor
Home Nightclub
2024.02 - Current
VIP Host
Home Lincoln
2023.09 - 2024.01
A-Levels - Business Studies, English Literature, Psychology
New College
2021.09 - 2023.05
Sales Assistant
Glow Auckley
2021.07 - 2023.08
GCSEs - English Literature, English Language, Maths, Combined Science, Statistics, Spanish, History, Art
XP School
2016.08 - 2021.05