Scarlett Fraser
Rotherfield ,England
Summary
I am an adaptable and flexible team member with a reliable work ethic. Not only am I an organised individual dedicated to delivering reputable work but I am a highly versatile team member. I am willing to take on challenges and new roles, driven to deliver high-quality outcomes and services. I thrive in fast-paced environments and given my marketing experience, I understand and appreciate consumer preferences and patterns. I have become thorough in tracking marketing trends and audience behaviour. Being well-rounded and articulate I will be dedicated to any task.
Overview
2
2
years of professional experience
Work history
Assistant Receptionist
SPN Fitness Boutique
Sevenoaks
06.2022 - 09.2022
- Carried out day-to-day tasks and duties efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
Barista
Piccolo Cafe
Tunbridge Wells
02.2022 - 09.2022
- Warmly greeted customers, and built strong relationships with them, recalling names and regular orders to maintain rapport and loyalty.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise issues.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art. This taught me patience and the importance of teamwork.
Marketing Internship
Sunday
London
05.2024 - 06.2024
- Adapted to new situations and learned new skills very quickly.
- Worked productively and well with all team members to achieve common goals.
- Showed initiative and willingness to take on new challenges and acquired new knowledge.
- Made positive contributions to different teams, consistently exceeding expectations.
- Shadowed senior team members to develop new knowledge and gain critical industry-specific skills.
- Participated in staff meetings to discuss latest developments and changes.
- Communicated ideas and information clearly and concisely, both verbally and in writing.
- Conducted research and analysis to support team with project preparation.
- Worked in different areas of the company to give me a broad understanding of marketing.
Retail sales assistant
Hoopers
Tunbridge Wells
07.2023 - 03.2024
- Built lasting relationships with clients through customer service interactions.
- Took interest in customers' needs and concerns so I could provide the correct advice and learnt how to deal with them appropriately.
- Guaranteed high levels of customer satisfaction throughout given my attentive service.
- Maintained knowledge of products and features to provide recommendations to customers.
- Learnt how to market products via an in person sale.
Sous Chef
Kings Arms Pub
Rotherfield
01.2023 - 09.2023
- Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
- Taught me to be courageous within the workspace, given that I had never done anything as high pressure as this before.
- Supported head chef with anything needed of me.
- Trained junior kitchen staff in food preparation and hygiene practices.
- Became resilient and therefore able to maintain and build strong relationships with staff across the business.
Website and Marketing Design
Emma White Turle
London, Chiswick
07.2022 - 10.2022
- Identified new customer segments and target audiences to expand reach.
- Conducted market research and analysis to identify emerging opportunities and maintain competitive edge. The research conducted was mainly in relation to 'GOOP'.
- Evaluated research findings to provide key development insight.
- Oversaw development and execution of multi-channel marketing campaigns to drive growth.
- Learnt to negotiate contacts with beauty brands, influencers, and ambassadors, resulting in mutually favourable partnerships and increased growth for a new makeup brand.
- Developed strategy for social media marketing with cohesive messaging across multiple platforms, but especially learnt to create the right strategy for Emma's new and upcoming brand.
Education
GCSEs - English Literature and Language, Drama, History, Physics, Biology, Chemistry, Spanish, French, Maths
Eastbourne College
Eastbourne 05.2021 - 06.2021
A-Levels - English Literature, Drama, Politics and EPQ
Eastbourne College
Eastbourne 04.2023 - 06.2023
Skills
- Customer Service
- Team building
- Leadership
- Social media marketing
- Knowledge of marketing
- Resourcefulness
Affiliations
- Running, Swimming
- Travelling
- Writing, Reading
- Modelling
- Pilates, Yoga
- Cooking
- Surfing, Skiing
- Acting, Public Speaking
Timeline
Marketing Internship
Sunday
05.2024 - 06.2024
Retail sales assistant
Hoopers
07.2023 - 03.2024
A-Levels - English Literature, Drama, Politics and EPQ
Eastbourne College
04.2023 - 06.2023
Sous Chef
Kings Arms Pub
01.2023 - 09.2023
Website and Marketing Design
Emma White Turle
07.2022 - 10.2022
Assistant Receptionist
SPN Fitness Boutique
06.2022 - 09.2022
Barista
Piccolo Cafe
02.2022 - 09.2022
GCSEs - English Literature and Language, Drama, History, Physics, Biology, Chemistry, Spanish, French, Maths
Eastbourne College
05.2021 - 06.2021
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