Sayyid Farooq Ali Al-Hassani

Overseeing Daily Operations Budgeting and Financial Oversight Team Leadership and Development Quality Assurance Compliance and Risk Management Customer Experience and Satisfaction Technology and Innovation Cross-Departmental Collaboration Reporting to Senior Management Crisis Management

Strategy & Operational Management

• Developing operational strategies: Collaborating with senior management to create long-term operational plans that align with the company's objectives.
• Setting performance goals: Establishing measurable goals and KPIs (Key Performance Indicators) for the operational team to ensure efficiency, productivity, and cost-effectiveness.
• Resource management: Allocating resources such as personnel, equipment, and technology in line with strategic objectives to optimize productivity.

• Process optimization: Ensuring that business processes are efficient, cost-effective, and aligned with industry best practices.
• Managing workflows: Overseeing day-to-day operations across various departments to ensure smooth execution, avoiding bottlenecks, and improving productivity.
• Staff management: Supervising operational teams, including managers, supervisors, and front-line employees, to ensure smooth workflow and high performance.

• Budget preparation: Working with finance teams to develop and manage operational budgets.
• Cost control: Identifying opportunities to reduce costs and improve profitability without compromising quality or customer satisfaction.
• Financial reporting: Analyzing financial data and presenting reports to senior executives to track performance against budget.

• Hiring and training: Ensuring that operations teams are staffed with qualified professionals, and overseeing training and development programs to maintain high performance.
• Employee performance management: Providing guidance, feedback, and support to improve individual and team performance.
• Promoting a positive culture: Creating a collaborative and high-performance culture where employees are motivated and aligned with organizational values.

• Ensuring quality standards: Overseeing quality control processes to ensure products or services meet industry standards and customer expectations.
• Continuous improvement: Implementing process improvements to drive efficiency, minimize errors, and ensure consistent product/service quality.

• Regulatory compliance: Ensuring that the organization complies with all local, county, and national legal regulations related to its operations.
• Health and safety: Managing safety protocols and ensuring that the organization maintains a safe working environment.
• Risk mitigation: Identifying potential operational risks and implementing measures to mitigate them.

• Customer service: Overseeing customer service operations to ensure high levels of satisfaction and resolving any operational issues that affect the customer experience.
• Feedback loops: Analyzing customer feedback to identify areas for improvement in operations or service delivery.

• Adopting new technologies: Keeping up with technological advancements and implementing solutions that improve operational efficiency, such as automation, data analytics, or supply chain management systems.
• Digital transformation: Leading efforts to digitize operations or implement software solutions to streamline business processes.

• Coordinating with other departments: Working closely with departments like sales, marketing, finance, HR, and IT to ensure alignment on objectives and seamless interdepartmental operations.
• Problem-solving: Acting as a point of contact for operational issues across the organization and resolving them quickly and efficiently.

• Executive updates: Providing regular reports to the CEO, board of directors, or other senior leaders on operational performance, challenges, and opportunities for improvement.
• Strategic advice: Offering insights and recommendations based on operational performance to support company-wide decision-making.

• Handling crises: Managing unexpected issues such as supply chain disruptions, labor shortages, or production delays, ensuring that operations continue with minimal disruption.
• Contingency planning: Developing and executing contingency plans for potential disruptions to minimize impact on business operations.

• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Analytical thinking and data-driven decision-making.
• Excellent problem-solving abilities.
• Deep understanding of business processes and industry standards.
• Financial acumen and experience with budget management.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• In-depth knowledge of relevant laws, regulations, and compliance standards.

• Achieved efficiency by streamlining regional operations.
• Developed strategies for optimal market penetration.
• Enhanced team's performance with regular coaching and feedback.
• Implemented cost-saving measures, significantly reducing operational expenses.
• Directed sales efforts to increase brand awareness in the region.
• Provided crucial input into strategic planning, shaping company direction and focus.
• Established new data management protocols for improved efficiency.
• Collected and analysed data, providing recommendations to help improve database performance.
• Worked successfully under Agile methodologies to deliver on-time projects.
• Developed effective legal strategies by collaborating closely with internal teams.
• Managed complex legal projects for timely completion and ensured stakeholder satisfaction.
• Achieved dispute resolution with successful negotiation and mediation skills.
• Reviewed contracts to ensure compliance with all relevant laws and regulations.

• Delivered comprehensive legal advice to corporate clients by researching, interpreting and applying relevant legislation.
• Revisions of contracts for improved clarity made.
• Achieved successful dispute resolution with negotiation strategies.
• Developed effective legal strategies to protect client interests.
• Drafted detailed reports on legal proceedings for improved transparency.
• Provided expert interpretation of complex legal language, simplification for client understanding achieved.