SAYURI JADHAV

• Updated company databases by inputting new employee contact information and employment details.
• Ensured efficient travel arrangements for staff, including booking flights and accommodations.
• Improved customer satisfaction through prompt response to email and phone queries.
• Interacted professionally with clients, providing excellent service at all times.
• Managed front desk duties to ensure smooth operation of the reception area.
• Tracked metrics with spreadsheets and modelled data for staff.

• Coordinated team activities for streamlined event execution.
• Sourced suitable entertainment options, creating memorable experiences for attendees.
• Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
• Consulted with customers to determine objectives and requirements for events, such as meetings,conferences, and conventions.
• Fostered good relations with participants through professional client management skills.
• Promoted upcoming events to drive awareness, increase attendance, and support client success.
• Followed up with previous clients to verify satisfaction and seek out new event planning opportunities.

• Sorted incoming products for efficient storage and distribution.
• Improved warehouse efficiency by maintaining clean and organised work areas.
• Liaised effectively with suppliers to ensure prompt delivery of orders.
• Demonstrated reliability by adhering to scheduled shifts without fail.
• Successfully managed stock control + inventory.

• Screened incoming and outbound phone calls and relayed detailed messages.
• Handled 100+ incoming calls, assisting students with their queries, including verification, registration,and handling escalations/discrepancy calls.
• Used Microsoft Word/ Excel and other software tools to maintain documents and data.
• Made outbound calls to provide students with course details, feedback calls, and follow-ups as required.
• Analyze and report on CRM performance metrics to identify areas for improvement.
• Organized master calendar of appointments, operational targets, and projects.
• Managed challenging situations to ensure customer satisfaction.

• Established strong partnerships with key stakeholders to drive business growth.
• Facilitated successful negotiation meetings, fostering long-term client relationships.
• Trained junior staff members on essential sales techniques, boosting overall team performance.
• Delivered outstanding customer service, resulting in repeat business collaborations.
• Researched competitor behaviour and adapted tactics to boost performance.
• Prepared Salesforce reports to evaluate performance and prioritise outreach.

• Coordinated in conducting meetings between external buyers who were looking to buy health products
• Updated diaries and calendars with events, appointments, and holidays of members for efficient planning
• Sorted and distributed mail correspondence to all staff, maintaining smooth inbound communications
• Checked stationery supplies and ordered low-stock items quickly to meet demand
• Used Excel expertise to achieve data management, manipulation, and presentation requests
• Documented and filed confidential records for full compliance with privacy policies
• Built positive relationships with customers and clients to maintain outstanding service provisions
• Assessed interested clients/members with registering successfully on the websites