SAYNAB Ali
Wandsworth
Summary
A diligent and ambitious person who has developed a mature and responsible approach to any task or situation. A highly organised and efficient individual whose thorough and precise approach to projects has yielded excellent results. Presently desires to venture into the creative industry and utilise skills from previous workplaces in my next role. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Digital Marketing and Social Media Assistant
Direk Ltd
Guilford
03.2022 - 06.2022
- Increase traffic to the website by implementing metadata, key phrases, and enhanced content, such as image quality, readability, and layout.
- Monitored KPIs and analysed performance reports to determine future directions for social media.
- Reported social media performances and engaged with digital communities to build positive regard for company.
- Researched key industry trends and competitive insights to keep messaging relevant to target demographic.
- Developed and maintained courteous and effective working relationships.
Customer Service Advisor
Uniqlo
Wimbledon
09.2019 - 08.2021
- Greet new and existing customers, selecting appropriate products to meet their standards and help them with any inquiries.
- Manage the checkout, processing orders by card or cash, and refunds (instore and online orders).
- Responded to customer needs through competent customer service and prompt problem-solving.
- Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Afterschool Child-Care Worker
Koru Kids
London
10.2018 - 07.2019
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Assisted children with homework assignments and special projects across different subjects.
- Maintaining a log and updating parents at the end of the day.
Education
BA FILM STUDIES -
UNIVERSITY OF GREENWICH
Greenwich, GRE 09.2016 - 07.2019
A-levels: BTEC - Applied Science, C
ERNEST BEVIN COLLEGE
Wandsworth, WND 09.2014 - 07.2016
BURNTWOOD SCHOOL
Wandsworth, WND 09.2008 - 07.2014
Skills
Developing new skills in SEO and social media marketing
undefinedTimeline
Digital Marketing and Social Media Assistant
Direk Ltd
03.2022 - 06.2022
Customer Service Advisor
Uniqlo
09.2019 - 08.2021
Afterschool Child-Care Worker
Koru Kids
10.2018 - 07.2019
BA FILM STUDIES -
UNIVERSITY OF GREENWICH
09.2016 - 07.2019
A-levels: BTEC - Applied Science, C
ERNEST BEVIN COLLEGE
09.2014 - 07.2016
BURNTWOOD SCHOOL
09.2008 - 07.2014
Hobbies
Photography. Capturing moments that is often overlooked like the sky and greenery. The occasional visit to galleries or exhibitions to expand my knowledge of art.
Gym. Self-disciplined and have mental resilience.
Reading. A book in my hand to venture into a different world. My favourite genre is thriller and romance.
Hobbies
Photography. Capturing moments that is often overlooked like the sky and greenery. The occasional visit to galleries or exhibitions to expand my knowledge of art.
Gym. Self-disciplined and have mental resilience.
Reading. A book in my hand to venture into a different world. My favourite genre is thriller and romance.
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