Sayeeda Nid
Psychology Graduate
Summary
Dedicated and versatile professional with a solid background in mental health support, administrative roles, and customer service. Skilled in patient evaluation, goal development, and recovery, with a strong ability to build rapport and provide individualized care. Proven experience in administrative duties, including managing multi-line phone systems, scheduling, and maintaining accurate records. Excellent communication and problem-solving skills, complemented by First Aid/CPR certification. Bilingual in English and Bangla, with a commitment to continuous personal and professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Teaching assistant
Teaching Personnel
Manchester
01.2022 - Current
- Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
- Identified signs of distress in students, resolving behavioural and emotional issues.
- Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop their skills.
- Assisted students with a range of learning differences, including ADD, ADHD, ODD and PTSD to achieve their full potential for independence.
Administrative Assistant
General Medical Council
Manchester
10.2022 - 01.2024
- Verified documents and resolved discrepancies.
- Managed client correspondence, record tracking, and data communications.
- Screened high-volume internal and external communications.
- Maintained detailed office procedures for improved accuracy and efficiency.
- Answered inquiries concerning standardized policies, procedures, and regulations.
Receptionist
Bredbury Hall Hotel
, Stockport
07.2021 - 10.2022
- Confirmed appointments, communicated with clients, and updated records.
- Managed a multi-line phone system and directed individuals to appropriate personnel.
- Checked-in visitors, distributed visitor badges, and managed logbooks.
- Prepared documentation and reports for office meetings.
- Greeted visitors and provided friendly, knowledgeable assistance.
- Scheduled and confirmed appointments for senior management.
Mental Health Support Worker
St Mary's Hospital - Elysium Healthcare
Warrington
05.2021 - 08.2022
- Provided a safe and supportive environment for patients.
- Developed and implemented personalized care plans.
- Delivered individualized counselling services for mental illness and substance abuse.
- Evaluated patients through interviews and assessments.
- Collaborated with family members to build support networks and coping techniques.
Receptionist
Trivelles Mayfair
Stockport
06.2019 - 08.2021
- Assisted visitors and managed administrative tasks.
- Managed a multi-line phone system and general information dissemination.
- Sorted and distributed mail correspondence.
- Drafted professional memos, letters, and marketing copy.
Optical Assistant & Dispensing Optician
Eyes First LTD
Hyde
10.2020 - 01.2021
- Assisted with patient care and the use of eye medications.
- Coordinated patient scheduling and monitored office flow.
- Input patient information into electronic medical records.
Waitress
Rosie's Coffee House & Kitchen
Stockport
11.2019 - 01.2020
- Trained staff in food preparation and customer service roles.
- Developed strategies to improve restaurant performance.
- Promoted excellent customer service, increasing referrals and walk-in business.
Education
BSc Psychology - Psychology
University of Central Lancashire
Preston, LAN, Lancashire06-2022
A Level -
Ashton Sixth Form College
Ashton-Under-Lyne, Greater Manchester07-2017
GCSE -
Hyde Community College
Hyde, Tameside07-2015
Skills
- Building rapport
- Patient evaluations
- Recovery and rehabilitation
- Excellent Communication
- First Aid/CPR
- Analytical thinking
- Social media marketing
- Problem resolution
- Report analysis
- Microsoft Office
- Special Education Needs and Disabilities (SEND) compliance
References
References available upon request.
Certification
- BPS Membership
- Level 2 Certificate in Counselling Skills
Languages
English
Fluent
Bengali
Native
Hindi
Intermediate
B1
Urdu
Intermediate
B1
Affiliations
- Reading
- Painting
- Cooking
Additional Experience
Additional Experience:
- Law Office Intern, Immigration Advice Service, Oldham
- Sales Volunteer, Mustard Tree Charity, Eccles
- Sales Volunteer, Barnados, Hyde
- Sales Volunteer, Goodstock, Manchester
Timeline
Administrative Assistant
General Medical Council
10.2022 - 01.2024
Teaching assistant
Teaching Personnel
01.2022 - Current
Receptionist
Bredbury Hall Hotel
07.2021 - 10.2022
Mental Health Support Worker
St Mary's Hospital - Elysium Healthcare
05.2021 - 08.2022
Optical Assistant & Dispensing Optician
Eyes First LTD
10.2020 - 01.2021
Waitress
Rosie's Coffee House & Kitchen
11.2019 - 01.2020
Receptionist
Trivelles Mayfair
06.2019 - 08.2021
BSc Psychology - Psychology
University of Central Lancashire
A Level -
Ashton Sixth Form College
GCSE -
Hyde Community College
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