SAYED TREMASI

Working as a Customer Service Agent for London Underground has transformed certain aspects of my characteristics and skills. With accountability, I have learnt to take ownership and responsibility of the London Underground’s objectives of providing an excellent customer service. I proactively get involved in tackling issues that may arise within an underground station head on, to ensure that the service runs smoothly. With a collaborative approach and a positive, open and approachable aura, I have been able to build a strong and effective working relationship with fellow colleagues and customers. I strive to improve myself as a person and as a professional within the London Underground daily. Also, previously working as a Senior Business Development Manager for GLS, I have acquired an impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.

• Achieved Safety, Security and Environment Certificate by completing London Underground e-zone with accuracy and efficiency.
• Successfully completed two-week security training program (SIA Door supervisor License).
• Used Microsoft Excel to develop inventory tracking spreadsheets.

SIA Officer (Security door Supervisor)