Sayanthan Kandasamy
Harrow,Middlesex
Summary
As a business director I have focused on providing excellent customer service and operations management. Accomplished in team management, scheduling management and policy compliance. Excels at working in chaotic environments.
Enthusiastic and Boosted staff morale through hands-on training and clear communication, leading to improved service speed and accuracy. Have Demonstrated and Followed Good hygiene practices, experience in stock management and accounting.
Overview
16
16
years of professional experience
Work history
Business director
Own Business (Chicken City and Pizza
North Harrow, Middlesex
2018.04 - 2025.08
- Maintained high hygiene standards, contributing to excellent health inspection results.
- Implemented health and safety regulations, ensuring secure environment.
- Trained and equipped new staff with restaurant values and standards to keep up good customer service
- Staff management and shift scheduling
- VAT, Tax and business accounting
Private hire driver
Uber
London, Middlesex
2015.07 - 2021.12
- Improved safety standards with regular vehicle inspections and maintenance.
- Ensured passenger satisfaction by providing excellent customer service.
Customer service assistant
Matalan
Southall
2009.09 - 2015.07
- Assisted customers with product inquiries for enhanced shopping experience.
- Communicated effectively with colleagues to ensure seamless service delivery.
- Handled cash transactions accurately, maintaining financial integrity of thetill.
Education
BTEC National Diploma - Health and Social Care ( Health Studies)
Ealing, Hammersmith & West London College
London07.2011
Skills
Enthusiastic and Hardworker
Able to work under pressure
Well organised and Punctual
Excellent verbal communication skills
Knowledge in using tools like Microsoft word, excel
Languages
Tamil
Native
English
Advanced
C1
Timeline
Business director
Own Business (Chicken City and Pizza
2018.04 - 2025.08
Private hire driver
Uber
2015.07 - 2021.12
Customer service assistant
Matalan
2009.09 - 2015.07
BTEC National Diploma - Health and Social Care ( Health Studies)
Ealing, Hammersmith & West London College