Summary
Overview
Work history
Education
Skills
Timeline
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Sayantan Roy

Sayantan Roy

Leeds

Summary

Microsoft Azure certified dependable Technical Lead with 8.5 years of industry experience. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated and skilled technical lead in providing technical support for azure applications in a fast paced and dynamic environment. Successful at managing multiple priorities with positive attitude. Also, successful Database Administrator with 6 years of experience in database development and production environments. Areas of expertise include maintenance and security. Proactive in establishing backup and recovery processes and protocols to protect and retain valuable company data. Seeking for a challenging role in an organization where I can utilize my expertise to ensure smooth operation, optimal performance of critical systems and enrich customer satisfaction.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work history

Technical Lead (Azure)

TATA Consultancy Services Pvt. Ltd
Kolkata
06.2019 - Current
  • Extensive knowledge of Azure integration services, including Azure Logic Apps, Azure Service Bus, Azure Functions, Azure monitor and API Management
  • Strong proficiency in troubleshooting and resolving issues related to Azure integration solutions.
  • Excellent understanding of message queuing, pub/sub, and event-driven architectures.
  • Developed high-quality multiple solutions as process improvements using Azure Logic Apps, Azure Function Apps and C# .NET
  • Proficient in monitoring and analysing logs and metrics to identify and resolve integration issues.
  • Produced Azure dashboards and workbooks for clients and business users which helped in taking effective business decisions.
  • Exceptional problem-solving and debugging skills, with the ability to identify and resolve complex integration issues
  • Lead a team of integration support engineers in providing technical support for Azure integration solutions
  • Collaborate with clients to understand their integration issues and provide timely and effective solutions
  • Followed the ITIL process and maintained SLAs of incidents, change requests etc.
  • Coordinate with development and infrastructure teams to escalate and resolve critical integration issues within SLAs.
  • Perform regular maintenance and performance tuning activities for Azure integration solutions.
  • Stay updated with the latest Azure integration services and industry trends to provide best-in- class support and recommendations
  • Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.

SQL Server Database Administrator

Ericsson India Global Services Pvt. Ltd
Kolkata
05.2016 - Current
  • Manage and administer multiple SQL Server databases, ensuring high availability and optimal performance
  • Design and implement database schemas, tables, views, and indexes to support application requirements
  • Monitor and optimize database performance by analysing and tuning SQL queries and database configurations
  • Implement backup and recovery strategies to ensure data availability and integrity.
  • Perform routine database maintenance tasks, such as database backups, index maintenance, and database consistency checks.- Implement database security measures, including user access, permissions, and encryption
  • Troubleshoot and resolve database-related issues reported by end-users or monitoring tools.
  • Collaborate with development teams to provide database support and guidance during application development phases
  • Work with infrastructure teams to ensure optimal performance and availability of database servers
  • Create and maintain documentation related to database configurations, processes, and standards.
  • Implemented BI solution framework for end-to-end business intelligence projects.

Software developer

Experis IT India Pvt. Ltd
Kolkata
07.2015 - 05.2016
  • Created a website for learning management system with Joomla and MySQL
  • Implemented functionalities like adding, updating and deleting courses along with searching and sorting options
  • Collaborated with cross-functional teams to gather requirements and design software solutions.
  • Conducted testing and debugging to ensure the functionality and performance of the applications
  • Assisted in troubleshooting and resolving software defects.
  • Participated in code reviews to ensure adherence to coding standards and best practices.


Education

Bachelor of Technology (B.Tech) - Computer Science & Engineering

Birbhum Institute Of Engineering And Technology
India
07.2010 - 07.2014

Higher Secondary Education (12th Standard)

Burdwan Municipal High School
India
07.2008 - 07.2010

Secondary Education (10th Standard)

Burdwan Municipal High School
07.2006 - 07.2008

AZ-104: Microsoft Azure Administrator

Microsoft Certifications

AZ-204: Developing Solutions for Microsoft Azure

AZ 303 & AZ 304 : Azure Solutions Architect Expert

Skills

  • Microsoft Azure
  • Kusto Query Language (KQL)
  • SQL Server
  • C# NET
  • SQL Server Integration Service (SSIS)
  • SQL Server Reporting Service (SSRS)
  • IBM DataPower
  • Application support
  • Troubleshooting proficiency
  • Azure cloud systems
  • Team management
  • Time management
  • Communication skills

Timeline

Technical Lead (Azure)

TATA Consultancy Services Pvt. Ltd
06.2019 - Current

SQL Server Database Administrator

Ericsson India Global Services Pvt. Ltd
05.2016 - Current

Software developer

Experis IT India Pvt. Ltd
07.2015 - 05.2016

Bachelor of Technology (B.Tech) - Computer Science & Engineering

Birbhum Institute Of Engineering And Technology
07.2010 - 07.2014

Higher Secondary Education (12th Standard)

Burdwan Municipal High School
07.2008 - 07.2010

Secondary Education (10th Standard)

Burdwan Municipal High School
07.2006 - 07.2008

AZ-104: Microsoft Azure Administrator

Microsoft Certifications

AZ-204: Developing Solutions for Microsoft Azure

AZ 303 & AZ 304 : Azure Solutions Architect Expert

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