Summary
Overview
Work history
Education
Skills
Timeline
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Saxon Swan

East Grinstead,West Sussex

Summary

Offering strong customer service skills and keen eye for detail. Knowledgeable about handling transactions, managing cash, and maintaining friendly atmosphere. Ready to use and develop communication, problem-solving, and teamwork skills in a customer-orientated role.

Overview

5
5
years of professional experience
38
38
years of post-secondary education

Work history

Event Assistant

Quest Boxing
Epsom, Surrey
09.2019 - Current
  • Managed event logistics, ensuring seamless execution.
  • Ensured client satisfaction through prompt and efficient service.
  • Managed registration process to facilitate smooth check-in at events.
  • Organised layout of venues for optimal use of space and flow of guests.
  • Handled on-the-day changes effectively, maintaining the smooth running of events.

Waiter/Bar Assistant

The Three Crowns
Ashurst Wood, West Sussex
07.2024 - 08.2024
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed cleanliness of restaurant area for optimal dining experience.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Adapted quickly to different situations maintaining efficiency even under pressure.

Front Of House

Charcoal Grill
East Grinstead, West Sussex
05.2023 - 08.2023
  • Delivered front of house duties with warm and professional manner.
  • Validated all orders, verifying all standards and requirements have been met.
  • Handled cash, debit and credit card payments for smooth transactions.
  • Greeted customers warmly upon arrival, creating a welcoming environment.
  • Handled customer queries via telephone and in person, ensuring clear communication.

Assistant kitchen/Waiter

The Red Lion
Turners Hill, West Sussex
01.2021 - 01.2022
  • Ensured exceptional dining experience by attending to customer needs promptly and professionally.
  • Maintained clean and organised work environment, enhancing overall efficiency.
  • Delivered excellent customer service by being attentive and approachable.
  • Collaborated with kitchen staff, improving team communication and workflow.
  • Enhanced customer satisfaction by promptly attending to queries and requests.

Education

GCSEs - Hospitality And Catering

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - Enterprise

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - Combined Science

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - English Language

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - English Literature

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - History

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - Mathematics

Sackville School
East Grinstead
09.2019 - 06.2024

GCSEs - Sociology

Sackville School
East Grinstead
09.2019 - 06.2024

Skills

  • Event planning
  • Effective communication
  • Highly organised
  • Outstanding customer service
  • Versatility
  • Public speaking confidence
  • Strong work ethic
  • Fine attention to detail
  • Willingness to learn
  • Strong initiative

Timeline

Waiter/Bar Assistant

The Three Crowns
07.2024 - 08.2024

Front Of House

Charcoal Grill
05.2023 - 08.2023

Assistant kitchen/Waiter

The Red Lion
01.2021 - 01.2022

Event Assistant

Quest Boxing
09.2019 - Current

GCSEs - Hospitality And Catering

Sackville School
09.2019 - 06.2024

GCSEs - Enterprise

Sackville School
09.2019 - 06.2024

GCSEs - Combined Science

Sackville School
09.2019 - 06.2024

GCSEs - English Language

Sackville School
09.2019 - 06.2024

GCSEs - English Literature

Sackville School
09.2019 - 06.2024

GCSEs - History

Sackville School
09.2019 - 06.2024

GCSEs - Mathematics

Sackville School
09.2019 - 06.2024

GCSEs - Sociology

Sackville School
09.2019 - 06.2024

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Saxon Swan