Saxon Swan
East Grinstead,West Sussex
Summary
Offering strong customer service skills and keen eye for detail. Knowledgeable about handling transactions, managing cash, and maintaining friendly atmosphere. Ready to use and develop communication, problem-solving, and teamwork skills in a customer-orientated role.
Overview
5
5
years of professional experience
38
38
years of post-secondary education
Work history
Event Assistant
Quest Boxing
Epsom, Surrey
2019.09 - Current
- Managed event logistics, ensuring seamless execution.
- Ensured client satisfaction through prompt and efficient service.
- Managed registration process to facilitate smooth check-in at events.
- Organised layout of venues for optimal use of space and flow of guests.
- Handled on-the-day changes effectively, maintaining the smooth running of events.
Waiter/Bar Assistant
The Three Crowns
Ashurst Wood, West Sussex
2024.07 - 2024.08
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed cleanliness of restaurant area for optimal dining experience.
- Handled payment transactions to guarantee smooth customer checkout process.
- Created an inviting atmosphere through friendly interaction with customers.
- Adapted quickly to different situations maintaining efficiency even under pressure.
Front Of House
Charcoal Grill
East Grinstead, West Sussex
2023.05 - 2023.08
- Delivered front of house duties with warm and professional manner.
- Validated all orders, verifying all standards and requirements have been met.
- Handled cash, debit and credit card payments for smooth transactions.
- Greeted customers warmly upon arrival, creating a welcoming environment.
- Handled customer queries via telephone and in person, ensuring clear communication.
Assistant kitchen/Waiter
The Red Lion
Turners Hill, West Sussex
2021.01 - 2022.01
- Ensured exceptional dining experience by attending to customer needs promptly and professionally.
- Maintained clean and organised work environment, enhancing overall efficiency.
- Delivered excellent customer service by being attentive and approachable.
- Collaborated with kitchen staff, improving team communication and workflow.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Education
GCSEs - Hospitality And Catering
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - Enterprise
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - Combined Science
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - English Language
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - English Literature
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - History
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - Mathematics
Sackville School
East Grinstead 2019.09 - 2024.06
GCSEs - Sociology
Sackville School
East Grinstead 2019.09 - 2024.06
Skills
- Event planning
- Effective communication
- Highly organised
- Outstanding customer service
- Versatility
- Public speaking confidence
- Strong work ethic
- Fine attention to detail
- Willingness to learn
- Strong initiative
Timeline
Waiter/Bar Assistant
The Three Crowns
2024.07 - 2024.08
Front Of House
Charcoal Grill
2023.05 - 2023.08
Assistant kitchen/Waiter
The Red Lion
2021.01 - 2022.01
Event Assistant
Quest Boxing
2019.09 - Current
GCSEs - Hospitality And Catering
Sackville School
2019.09 - 2024.06
GCSEs - Enterprise
Sackville School
2019.09 - 2024.06
GCSEs - Combined Science
Sackville School
2019.09 - 2024.06
GCSEs - English Language
Sackville School
2019.09 - 2024.06
GCSEs - English Literature
Sackville School
2019.09 - 2024.06
GCSEs - History
Sackville School
2019.09 - 2024.06
GCSEs - Mathematics
Sackville School
2019.09 - 2024.06
GCSEs - Sociology
Sackville School
2019.09 - 2024.06