Sawyer Abbotts

• Ensured compliance with food safety regulations to ensure products were safe and up to standard.
• Resolved tricky customer complaints to maintain strong service standards.
• Trained staff on production and service procedures to improve customer experience.
• Improved team morale on difficult shifts to ensure customers received the best possible service.
• Assisted in resolving workplace conflicts to keep the team working smoothly.
• Oversaw cash management processes at the end of the shift, ensuring amounts were accurate and resolving issues with accuracy when they arose.
• Ensured cleanliness and hygiene standards were followed closely when closing the store and enforcing CAYG (Clean As You Go) during operational hours.

During my time at Stratford-upon-Avon college, I achieved a BTEC Level 3 Extended Diploma in General IT at a grade DDM. The course covered 18 different units ranging anywhere between games and graphics design to website production using HTML to Networking and a lot more. This course has make me extremely competent with computer systems and more than capable of using systems such as Microsoft Word, Excel, PowerPoint and many other different applications.

During college I also excelled as a hard worker and was able to finish my course two months early due to hard work and efficient time management.