Sawraj Singh
Manchester,United Kingdom
Summary
Accomplished professional with expertise in stock administration, proficient in multitasking, and strong interpersonal communication. Demonstrated success in marketing campaign execution and retail sales performance analysis. Adept at resolution techniques, direct sales, and client service proficiency. Skilled in client relationship management with a focus on enhancing customer satisfaction and loyalty. Career goal includes leveraging skills to drive business growth and improve client relations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Sales assistant
UFA Market Place
Manchester, United Kingdom
12.2023 - Current
- Engaged customers to improve in-store experience and deliver exceptional service.
- Built strong relationships with regular customers for repeat business.
- Organised displays to promote inventory and encourage customer purchases.
- Trained new staff members, fostering a supportive working environment.
- Assessed products for defects and expiry dates prior to refunds.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Assistant manager
Generation Next Group
New Delhi, India
01.2018 - 05.2023
- Planned revenue generation strategies designed for growth.
- Enforced safety regulations to reduce workplace accidents.
- Boosted department efficiency by streamlining operational processes.
- Delivered high-quality products to increase customer satisfaction.
- Cultivated strong relationships with clients to secure repeat business.
Junior engineer
International Tractors Limited
Hoshiarpur, Punjab, India
09.2014 - 01.2018
- Resolved potential issues quickly to maintain smooth project delivery processes.
- Prepared detailed technical reports for management review.
- Streamlined operational processes for improved workflow efficiency.
- Enhanced team productivity with clear communication and coordination of tasks.
Education
Msc. in International Business - Business
University of Salford
Salford 09.2023 - 09.2024
Bachelor's of Technology - Automotive Engineering
Ludhiana College of Engineering and Technology
Ludhiana, India 07.2010 - 06.2014
Skills
- Stock administration
- Proficient in Multitasking
- Strong interpersonal communication
- Marketing Campaign Execution
- Retail Sales Performance Analysis
- Resolution Techniques
- Direct sales
- Client service proficiency
- Client Relationship Management
Affiliations
- Reading Books
- Cricket
- Movies
- Travelling
Timeline
Sales assistant
UFA Market Place
12.2023 - Current
Msc. in International Business - Business
University of Salford
09.2023 - 09.2024
Assistant manager
Generation Next Group
01.2018 - 05.2023
Junior engineer
International Tractors Limited
09.2014 - 01.2018
Bachelor's of Technology - Automotive Engineering
Ludhiana College of Engineering and Technology
07.2010 - 06.2014
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