Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Sawera Hussain

Manchester,England

Summary

Academic and practical experience in laboratory research, data analysis, and scientific reporting with proficiency in SPSS, Excel, and bioinformatics tools. Experienced in experimental design and adhering to ethical and safety standards in research environments. Completed a course in working with children as a teaching assistant, developing communication, teamwork, and adaptability skills applicable to patient-centred healthcare roles. Committed to delivering these high quality skills with attention to detail collaboratively within multidisciplinary clinical teams. Aspiring to develop a career in audiology, applying scientific expertise and interpersonal skills to support diagnostics, rehabilitation, and patient well-being.

Overview

4
4
years of professional experience

Work history

Sales assistant

Shoeoaholics
12.2021 - 04.2022
  • Delivered immaculate customer service in a fast-paced retail environment, assisting customers with branded footwear including Kurt Geiger, Carvela, and other premium labels.
  • Maintained deep product knowledge to provide style advice and recommend suitable options based on customer needs and preferences.
  • Achieved and exceeded daily and weekly sales targets through upselling and cross-selling techniques.
  • Handled point-of-sale transactions accurately and efficiently, including cash handling and card payments.
  • Ensured visual merchandising standards were upheld, restocking and rearranging displays to reflect promotions and seasonal trends.
  • Processed deliveries, tagged stock, and organized inventory in both the stockroom and on the shop floor.
  • Resolved customer inquiries, returns, and complaints professionally, ensuring a positive shopping experience.
  • Supported team members during busy periods and contributed to a collaborative and goal-driven environment.

Front of House

Krunchys
01.2021 - 09.2021
  • Delivered fast, friendly, and accurate customer service in a busy takeaway environment.
  • Operated the point-of-sale (POS) system to process orders, handle cash and card payments, and issue receipts.
  • Managed front counter operations, ensuring efficient and timely service for both walk-in and delivery customers.
  • Performed daily opening and closing procedures, including setting up tills, balancing cash registers, and securing premises.
  • Maintained cleanliness and hygiene of the front-of-house area in compliance with health and safety standards.
  • Handled customer inquiries and complaints professionally to ensure a positive guest experience.
  • Coordinated with kitchen staff to streamline service and minimize wait times.
  • Assisted with stock checks, restocking supplies, and packaging food orders.

Manager's assistant

Morrison's
03.2018 - 03.2018
  • Supported store manager with day-to-day operations, including staff scheduling, task delegation, and shift organisation.
  • Assisted in monitoring sales performance, stock levels, and wastage control to improve efficiency.
  • Delivered excellent customer service, handling complaints and resolving queries to maintain customer satisfaction.
  • Ensured compliance with health and safety, food hygiene, and store policies.
  • Trained and guided new team members to meet company standards.
  • Helped with administrative duties, including reporting, record-keeping, and rota preparation.

Education

BTEC Level 3 - Applied Sciences

Whalley Range Sixth Form
Manchester
2019 - 2021

Bachelors Degree - Biomedicine

Manchester Metropolitan University
Manchester
2021 - 2025

Skills

    Core biomedical Knowledge

    Laboratory techniques: pipetting, microscopy, cell culture, ELISA, PCR, western blotting, flow cytometry, histology

    Molecular and Genetic analysis: DNA/RNA extraction, sequencing, CRISPR

    Experimental design and troubleshooting

    Safety and Compliance: biosafety, ethical research conduct

    Data analysis and Statistics: SPSS

    Critical evaluation: interpreting, assessing and identifying

    Report writing and presentation

    Bioinformatics

    Software proficiency: Excel, PowerPoint, Word

    Data Visualization

    Teamwork and collaboration

    Adaptability: research questions, lab environments

Languages

English
Native
Hindi
Fluent
Urdu
Native
Punjabi
Advanced
Korean
Beginner

Timeline

Sales assistant

Shoeoaholics
12.2021 - 04.2022

Front of House

Krunchys
01.2021 - 09.2021

Manager's assistant

Morrison's
03.2018 - 03.2018

BTEC Level 3 - Applied Sciences

Whalley Range Sixth Form
2019 - 2021

Bachelors Degree - Biomedicine

Manchester Metropolitan University
2021 - 2025

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Sawera Hussain