Experienced professional with a strong foundation in serving alcoholic beverages and comprehensive knowledge of gambling legislation. Demonstrates exceptional communication skills and public speaking abilities, coupled with a keen understanding of legal standards in gambling. Adept at problem-solving and money handling, showcasing flexibility and resilience in dynamic environments. Committed to promoting gambling awareness while excelling in upselling and food handling. Career goals include advancing expertise in the hospitality industry while ensuring compliance with legal standards.
Executed efficient sales of paper books and electronic tickets.
Managed incoming calls to uphold exceptional customer service standards.
Performed receptionist duties to ensure seamless front desk operations.
Called cash bingo regularly, boosting revenue through increased customer participation.
Exceeded targets in par fees and spend per head, significantly enhancing profits.
Assisted engineers with machine maintenance and tested all 500 cash bingo units weekly.
Conducted early morning shifts for cleaning duties to maintain operational efficiency.
Executed food handling through efficient packing and bagging of all orders.
Processed in-person, telephone, and online orders, including deliveries via Uber Eats, Just Eat, and Deliveroo.
Maintained cleanliness during quiet periods by performing cleaning tasks and preparing packaging boxes.
Emergency First aid - Earned: 12/06/2025