Savannah Ncube
London,England
Summary
Driven individual with exceptional communication and problem-solving skills, combined with strong ability to build rapport and provide guidance. Demonstrates proficiency in active listening and conflict resolution, ensuring clients receive tailored support and advice. Dedicated to creating positive outcomes and enhancing client experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Employment advisor
Maximus UK
London, united kingdom
03.2025 - Current
- Assessed client's skill set for appropriate job match recommendations.
- Conducted mock interviews to enhance client confidence and preparedness.
- Coordinated with training providers, ensured access to professional development opportunities for clients.
- Educated clients on effective job search strategies; accelerated their employment process.
- Built client rapport to enhance positive employment outcomes.
- Encouraged proactive behaviour in clients, fostered independence in their job hunt.
Receptionist
All star lanes
London, England
09.2022 - 07.2024
- Served as first point of contact for diverse personnel, ensuring professional interactions.
- Demonstrated respect and a willingness to assist, supporting team cohesion.
- Delivered exceptional customer service by actively listening to concerns and addressing queries.
- Scheduled appointments to facilitate smooth daily operations.
- Communicated messages effectively to minimise workflow disruptions for staff.
Night shift customer service assistant
Game nation
London, England
01.2022 - 09.2022
- Provided accurate advice on optional solutions for customer concerns.
- Resolved customer complaints by adhering to established guidelines.
- Managed customer relations effectively to enhance satisfaction and loyalty.
- Executed cash transactions accurately, ensuring financial integrity of till.
- Consistently upheld company policies and procedures to maintain operational standards.
Social media and marketing assistant
Desert island events
London, England
10.2021 - 01.2022
- Enhanced social media presence with regular, engaging updates.
- Maximised media coverage through tactical planning and communications.
- Participated in creative brainstorming sessions, generating innovative campaign ideas.
NHS recruitment assistant
Bioluminuex
London, England
04.2021 - 10.2021
- Advised on contract and salary obligations to meet business and employee requirements.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Maintained detailed records of applicant information for easy reference.
- Fostered positive relationships with potential candidates through professional correspondence.
Trainee beauty therapist
Allure salon
London, England
09.2018 - 09.2019
- Maintained clean and sanitised workstations, minimising risk for staff and customers.
- Kept current with industry trends to deliver up-to-date advice.
- Created an inviting salon atmosphere to enhance customer experience.
- Answered client queries through phone and email correspondence.
Education
NVQ Level 2 - Beauty therapy
Epping college
London, EnglandGCSEs - Maths
Sarah bonnell school
London, EnglandGCSEs - English
Sarah bonnell school
London, EnglandSkills
- Emotional intelligence
- Interpersonal communication
- Adaptability
- Relationship building
- Administrative skills
- Office management
- Communication skills
- Vocational guidance
- Teamwork
- Leadership
Certification
IEP Learning Qualification
First Aid at Work Certificate
Timeline
Employment advisor
Maximus UK
03.2025 - Current
Receptionist
All star lanes
09.2022 - 07.2024
Night shift customer service assistant
Game nation
01.2022 - 09.2022
Social media and marketing assistant
Desert island events
10.2021 - 01.2022
NHS recruitment assistant
Bioluminuex
04.2021 - 10.2021
Trainee beauty therapist
Allure salon
09.2018 - 09.2019
NVQ Level 2 - Beauty therapy
Epping college
GCSEs - Maths
Sarah bonnell school
GCSEs - English
Sarah bonnell school
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