Savannah Makepeace
Malmesbury,Wiltshire
Summary
Dedicated professional with a strong foundation in customer service and communication, complemented by experience in animal care and equestrian environments. Demonstrates adaptability, quick learning, and teamwork, with a proven track record in complaint handling and organisational efficiency. Committed to delivering reliable and detail-oriented service while efficiently managing time to meet objectives.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Dog walker
Chilli Paws
Malmesbury, Wiltshire
10.2025 - Current
- Followed specific instructions from dog owners, ensuring personalised care.
- Supported business owner with the administration of the company, creating documents, updating secure key policies and documents.
- Kept detailed records of each walk to provide feedback to owners.
- Displayed excellent time management skills to meet all scheduled appointments punctually.
- Delivered timely service to ensure dogs' health and wellbeing.
- Conducted initial meet-and-greet sessions with new clients building a professional relationship based on trust.
- Managed emergencies effectively with calm demeanour, reducing potential harm to pets.
- Enhanced customer loyalty through reliable and professional dog walking services.
Supermarket Assistant
Waitrose & Partners, Malmesbury
Malmesbury
05.2024 - 01.2026
- Delivering excellent customer service in a busy retail environment.
- Assisting customers with purchases and enquiries.
- Supporting store operations to ensure smooth day-to-day running.
- Collaborated with team members to ensure smooth store operations daily.
- Built positive customer rapport through friendly interactions.
Florist Assistant (Temporary)
Persephone Violet, Malmesbury
Malmesbury
03.2024 - 10.2024
- Assisted florists with daily tasks, orders, and deliveries.
- Provided customer support in a creative, fast-paced environment.
Goal Judge
Cirencester Polo Club
Cirencester
05.2022 - 09.2022
- Assisted referees in making quick, accurate decisions during matches.
- Set up and packed down equipment before and after games.
- Engaged with spectators and supported the smooth running of events.
Work Experience Placement
Hamptons International
Cirencester
07.2022 - 07.2022
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
Front of House
Horse and Groom, Charlton
Charlton
01.2022 - 05.2022
- Welcomed guests, managed table service, and took orders.
- Supported the team during busy service periods.
Stable Hand
Rein and Shine Stables
01.2019 - 01.2021
- Maintained yard standards and horse care.
- Supported instructors during lessons, particularly with novice riders.
Education
A Levels - Geography & Psychology
Malmesbury School
Malmesbury 09.2023 - 06.2025
GCSEs - 9 Subjects including English Language and Maths
Malmesbury School
Malmesbury 09.2021 - 06.2023
Skills
- Excellent communication and customer service
- Adaptable, quick learner and a strong team player with initiative
- Reliable and hardworking with attention to detail
- Complaint handling competence
- Time management efficiency
- Organisational efficiency
- Customer Service
- Telephone etiquette
References
Available upon request
Affiliations
- All Sports
- Reading
- Walking
Timeline
Dog walker
Chilli Paws
10.2025 - Current
Supermarket Assistant
Waitrose & Partners, Malmesbury
05.2024 - 01.2026
Florist Assistant (Temporary)
Persephone Violet, Malmesbury
03.2024 - 10.2024
A Levels - Geography & Psychology
Malmesbury School
09.2023 - 06.2025
Work Experience Placement
Hamptons International
07.2022 - 07.2022
Goal Judge
Cirencester Polo Club
05.2022 - 09.2022
Front of House
Horse and Groom, Charlton
01.2022 - 05.2022
GCSEs - 9 Subjects including English Language and Maths
Malmesbury School
09.2021 - 06.2023
Stable Hand
Rein and Shine Stables
01.2019 - 01.2021