Summary
Overview
Work History
Education
Skills
Timeline
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Saurabh Vanarase

Wisbech,United Kingdon

Summary

Motivated professional with varied experience in customer-facing roles. Demonstrates strong communication and problem-solving abilities, ensuring positive interactions and swift issue resolution. Eager to contribute to team success through adaptability and a focus on customer satisfaction.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Jio Telecom Ltd
Aurangabad, Maharashtra, India
07.2024 - 11.2024
  • Coordinated with senior management to implement strategic plans for revenue growth.
  • Resolved escalated customer complaints by offering practical solutions and maintaining professionalism.
  • Led weekly staff meetings to discuss targets, performance improvements, and customer feedback.
  • Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.

Account Manager

Airtel Ltd
Aurangabad, Maharashtra, India
05.2023 - 06.2024
  • Communicated with customers to immediately determine and resolve problems, avoiding escalation.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
  • Kept and managed records for assigned clients, serving as point of contact for account-related transactions and issues.

Senior Sales Executive

Reliance Retail Ltd
Aurangabad, Maharashtra, India
02.2022 - 05.2023
  • Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Adapted selling style based on customer profile and requirements.
  • Led a team of sales professionals, providing training and mentorship to enhance performance.

Education

Master of Business Administration - Global Business Management

University of Roehampton
London
01-2026

Bachelor of Arts - Economics, Geography and Literature

YCMU
Nashik, India
01-2020

Skills

  • Customer relationship management
  • Account management
  • B2B sales
  • Sales pipeline management
  • Sales forecasting
  • Business development
  • Customer retention strategies
  • Performance reporting
  • Data analysis
  • Vendor management
  • E-Commerce platforms
  • Operations coordination
  • Client meetings
  • Sales pitch development
  • Negotiation tactics
  • Key account generation
  • Key Performance Indicator monitoring
  • Problem resolution
  • Multitasking efficiency
  • Excellent communication
  • Relationship-building and management
  • Customer relations
  • Customer Service
  • Upselling techniques
  • Microsoft office suite proficiency
  • Strategic planning

Timeline

Assistant Manager

Jio Telecom Ltd
07.2024 - 11.2024

Account Manager

Airtel Ltd
05.2023 - 06.2024

Senior Sales Executive

Reliance Retail Ltd
02.2022 - 05.2023

Master of Business Administration - Global Business Management

University of Roehampton

Bachelor of Arts - Economics, Geography and Literature

YCMU
Saurabh Vanarase