Summary
Overview
Work history
References
Certification
Skills & Expertise
Achievements
Timeline
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Saurabh Sole

Reading,Berkshire

Summary

Strategic and results-driven Engagement Director with 20+ years of IT sales, solutions, and systems integration experience, specialising in complex, multi-million-dollar transformation engagements. Proven expertise in leading pursuit teams, managing bid processes, and closing high-value deals across Cloud, Security, Infrastructure, and Digital Services. Adept at collaborating with Global Client Directors, structuring financial business cases, and driving OEM partnerships to accelerate revenue growth. Work from bid phase to contract negotiations and hand over to delivery teams

Overview

21
21
years of professional experience
1
1
Certification

Work history

Engagement Director

Atos
London, UK
11.2021 - Current
  • Played key role in securing £100+ million IT outsourcing deal with major UK customer communications provider by creating IT strategies aligned with client goals.
  • Collaborated with CTOs and executives to craft tailored roadmaps, unlocking new revenue streams through cross-selling and upselling
  • Spearheaded strategic sales initiative to improve £0-5mil pipeline for new logo acquisition.
  • Led high-impact customer engagements, including RFP responses, contract negotiations, and product demonstrations.
  • Developed client relationships by conducting regular meetings and follow-ups.
  • Collaborated closely with sales team to identify up/cross sell opportunities to meet revenue targets.
  • Managed client portfolios to ensure customer satisfaction.

Sales & Engagement Head

Tech Mahindra
Reading, UK
08.2018 - 10.2021
  • Managed annual sales target of $115 million for EMEA region, exceeding revenue goals through proactive bidding and strategic solution development
  • Drove ServiceNow and BMC ITSM transformations for major UK telecom providers, optimizing processes and reducing operational costs
  • Implemented AI-powered chatbot solution that automated customer service tasks, increasing efficiency by 15% and freeing up human resources for high-value initiatives
  • Strengthened relationships with senior stakeholders, ensuring seamless solution adoption and business growth.
  • Spearheaded large-scale digital transformation projects (worth $22M – $50M) for Tier 1 Telecom and Enterprise clients.
  • Drove new business development through strategic engagement with global IT & business leaders.

Principal Solution Architect

Tech Mahindra
Reading, UK
03.2011 - 07.2018
  • Designed and deployed enterprise IT transformation solutions for clients, improving customer experience and increasing operational efficiency
  • Led service management implementations for Vodafone and TalkTalk, optimizing workflows and streamlining ITSM processes
  • Managed teams of 50+ professionals, delivering agile solutions within tight deadlines and achieving customer satisfaction improvements of 25%
  • Developed strategic approaches for projects ranging from £1mn to £10mn, covering service desk automation, digital workplace implementation, and B2B integrations.

Solution Architect

Tech Mahindra
11.2007 - 03.2011

Senior Test Engineer

Amdocs
05.2006 - 11.2007

Software Test Engineer

Mindtree
05.2004 - 04.2006
  • Certifications & Training

References

References available upon request.

Certification

Training

  • AWS Training, April 2019
  • Blockchain Training – Feb 2019
  • Robotic Process Automation (RPA) – Sep 2018
  • AppDynamics Training, October 2018
  • Dynatrace Training, October 2017
  • Digital Marketing - Sep 2017
  • ITIL V3, May 2012


CERTIFICATION

Certified Prince 2 Practitioner, May 2011

AWS Sales Certification – Jun 22

IBM Watson Overview – Dec 23


Education

Bachelor of Engineering – Production from Jawaharlal Nehru Engineering College (1999-2003)

Skills & Expertise

  • Enterprise Sales Leadership– Leading pursuit teams from qualification to contract signature, ensuring high win rates.
  • Complex Deal Structuring & Negotiation – Building financial models, pricing strategies, and securing mutually beneficial agreements.
  • Client Engagement & Long-Term Strategy – Strong relationship management with CXOs, IT & Business Leaders, aligning technology solutions with business objectives.
  • Bid & Proposal Management – Leading bid teams, crafting winning proposals, and driving competitive advantage.
  • Digital Transformation & IT Solutions – Proven experience in Cloud, Security, Infrastructure, DevOps, OSS/BSS, and Managed Services.

Achievements

  • Led and won a £22mn contract for service assurance and service management transformation
  • Instrumental in winning £35mn contract for digital transformation
  • Instrumental in winning £30+mn contract covering vendor and tools consolidation

Timeline

Engagement Director

Atos
11.2021 - Current

Sales & Engagement Head

Tech Mahindra
08.2018 - 10.2021

Principal Solution Architect

Tech Mahindra
03.2011 - 07.2018

Solution Architect

Tech Mahindra
11.2007 - 03.2011

Senior Test Engineer

Amdocs
05.2006 - 11.2007

Software Test Engineer

Mindtree
05.2004 - 04.2006
Saurabh Sole