Saurabh Arora

Supervise and direct a proficient team of 8 test engineers, working closely together at every stage of the software process to significantly improve software deliverable quality. Engage in close partnership with testing and development units, effectuating deployment of resilient automation strategies and propelling organization towards steadfast commitment to perpetual testing.

• Leveraged expertise in spearheading and executing comprehensive integrated and functional tests across 40+ Azure migration testing initiatives.
• Served as a conduit between the functional team and the automation team fostering collaboration to engineer robust automation pipelines within Azure DevOps utilizing Selenium.
• Implemented a comprehensive test automation framework using Selenium WebDriver, leading to a 40% reduction in regression testing time.
• Delivered critical test services across 10+ global applications for PwC, including Assurance, Risk & Independence and Tax, while collaborating with global Finance and Risk Auditors to enhance ERP Audit tool testing.
• Effectively used JIRA for seamless test management, facilitating organized bug tracking, test case management, and enhancing overall efficiency in software testing processes.
• Administered and streamlined test planning, crafting detailed Test Plans and Strategies, while executing release testing in collaboration with Business Analysts and Users, swiftly resolving high-priority issues to enhance User Acceptance Testing and end-user satisfaction.
• Proficiently employed Swagger and Postman for end-to-end API testing, combining robust documentation with dynamic testing capabilities to ensure seamless integration, validate RESTful services, and optimize overall system reliability.
• Executed testing procedures on MongoDB, ensuring data integrity, optimal performance, and seamless functionality, contributing to the robust quality assurance of database systems.
• Conducted testing for Kafka services, ensuring reliable data streaming, optimal message processing, and seamless integration, contributing to the overall quality assurance of distributed systems.

Thrived within a demanding timeline to orchestrate DBS R1 modernization while successfully introducing electronic applications fortified with heightened security measures. Devised enhancements for online portal services, carefully refining user experience through rigorous user testing to maximize user satisfaction and engagement.

• Conducted thorough functional testing for Siebel, OSB, Portal, and MDM applications to ensure optimal software performance and reliability.
• Provided unwavering support for User Acceptance Testing (UAT) during Go-Live, offering adept customer assistance by diligently reproducing and addressing customer-identified issues.
• Performed SOAP and REST API testing using SOAP UI, ensuring thorough validation and smooth integration to uphold quality standards.
• Utilized HP ALM for logging and tracking bugs, ensuring comprehensive management of test cases, and contributing to efficient bug resolution and enhanced testing processes.

• Managed smooth and lasting support for Passport Offices nationwide, ensuring operational excellence and continuous functionality.
• Led efforts in handling different levels of support (L1, L2, and L3), ensuring smooth issue resolution and optimizing the support framework.
• Spearheaded WAR rooms during periods of critical issues to provide swift and efficient resolution through proactive coordination.
• Assigned as the PI Officer (Process Improvement) for the project, identified improvement areas through strategic workshops, leading to annual cost savings of over 2 million dollars.

• Contributed to the dynamic development of Nortel's Versatile Service Engine (VSE) Platform, a cutting-edge Advanced Telecommunication Computing Architecture (aTCA) compliant marvel.
• Recognized as a skilled back-end developer, played a key role in creating and launching Linux packages.
• Collaboratively contributed to the creation of seamless Linux packages, fostering streamlined application deployment and system functionality.