Saundra Edith Alice Middleton
Winsford,CHW
Summary
To sum up, I have the following assets for the role of Principal Moderator:
A willingness to take on a challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
A dedicated Principal Moderator with 12 years of experience.
Demonstrated history of meeting organisational goals and promoting best practices.
Thrive under pressure and adapt to challenges with ingenuity and resilience.
This experience will be an asset in the development of the delivery of quality assurance and take up for a new programme and the building of a new team.
Overview
35
35
years of professional experience
17
17
years of post-secondary education
Work history
Assessment Tester for R060/01
OCR
09.2022 - 11.2024
- As required by the specification from OCR
- I have carried out this task for two years and provided reports as requested and liaised with authors and the PM as required
- Developed comprehensive test plans to ensure software quality.
- Conducted rigorous functional testing for seamless user experience.
- Collaborated closely with developers to identify and resolve issues swiftly.
- Maintained up-to-date knowledge of industry trends, ensuring relevant testing methodologies were used.
Test Coordinator
OCR
09.2022 - 11.2024
- To carry out the tasks of the profile set by OCR
- Working with the ASSM and authors and test constructors in the past two years to ensure that the assessment meet the level and requirements of the blueprint and the specification
- I have always been a positive and supportive member or leader of a team
- I have maintained this with the team as it is important that they feel that they can raise concerns with me and that if I need to raise any with them, that it is handled calmly, professionally and respectfully
- This ensures that issues are identified and acted upon speedily and in a positive way
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Completed duties to deliver on targets with accuracy and efficiency.
ROR Monitor/Supernumerary Supervisor
OCR
08.2019 - 11.2024
- I was invited to monitor ROR results since its inception and have continued in this role after each series and latterly, I was asked to be an occasional supervisor of the process
- My role as monitor is to review the decisions made by the reviewers to see that they comply with the requirements of the MS and associated activities such as clear rationale for any changes, accuracy in interpretation of MS, etc
- The role is not to remark but to ensure that the outcomes are justified
- As supervisor for the past two years, I oversee a team of monitors and confirm their initial decisions and provided advice and guidance as to the process and its interpretation when and where required
Owner
Saundra Middleton
01.2007 - 11.2024
- All aspects of business
- install and maintain computer systems
- quality assure IT and Business Qualifications for two Awarding Bodies
- have also been part of the teams which have developed Business, IT and Teaching in Lifelong Learning including recommending that the evidence should include evidence from the workplace rather than just the usual 4000 word essays. Won the argument
- principal moderator for two business qualifications and team leader for the Technicals in IT
- co-authored three textbooks the latest being for the T-level Business Management
- undertaken a range of tasks for Cambridge International including the writing of syllabi and associated teaching schemes for Marketing
- Delivered training to Centre for the schemes for which I have responsibility and also, in a private capacity deliver subject specific training to organisations and groups but not for schemes
- Led team meetings to foster open communication and collaboration.
- Ensured financial stability with careful budget management and forecasting.
- Maintained compliance with industry regulations to avoid any legal issues.
- Implemented new technologies to enhance operational efficiency.
Principal Moderator/Verifier. Team Leader
OCR
01.2000 - 11.2024
- I have been Principal Moderator for all levels of Administration (Business Professional) and the Technical Certificate for the Level 4 NVQ in Business and Administration since their inception and carried out all of the duties assiduously, as my ASSMs should be able to affirm
- I was chief verifier for the NVQ in ITQ for the last two or three years of its existence
- I am a Team Leader of the Cambridge Technicals in IT and have been since the first offering of the 2012 versions
- I am a team leader for the Cambridge Nationals in IT for the summer round
- In all these roles, I have received very positive feedback on my activities in this role from my team members and OCR personnel at all levels
- Increased team cohesion by implementing regular feedback sessions.
- Encouraged open communication, fostering a positive work culture.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Implemented new working methods which improved overall efficiency of the team operations. This was during the COVID period.
Author and revisor
OCR
01.2000 - 11.2024
- Throughout the period I have worked with OCR, I have been asked to author or revise units in the following range of qualifications at levels 1 to 7: IT NVQs, Business and Administration NVQs, Management NVQs, Teaching in the Life Long Learning Sector, Administration (Business Professional), L4 Technical Certificate for the NVQ in Business and Administration
- Cambridge Technicals in IT
- In order to contribute effectively, I not only used my own experience and continuing engagement in the various subject areas but also, possibly as a consequence of my time at University, I undertook a wide range of research to ensure the accuracy, relevance and currency of the content produced
Author and EQA for AQA Technical Level 3 in IT
AQA
Manchester, Great Manchester
05.2014 - 06.2020
- Worked with others to create and produce detailed specifications across seven areas of IT, to wit, IT User Support, IT Technical Support, IT Networking, IT Programming, IT Scripting and App Programming, IT Cyber Security and IT Cybersecurity and Administration. This included, content and associated guidance. Although I contributed to all areas, Programming and Cyber Security were my priorities.
- EQA for all the qualifications from June 2014 until June 2020 when the final candidates completed.
Deputy Director, School of Business Information
John Moores University
01.2002 - 06.2007
- Managing Staff, teaching, assessing, setting assessments, quality assurance of whole School and Business Faculty
- Designing new units and schemes to masters level for a range of courses
- Chair of the Faculty Quality Assurance Committee, Chair of the Academic Impropriety Hearings and wrote the policies and procedures for same
- Sat on the University's Quality Assurance Committee which oversaw quality for the whole of the University
- Chaired validations and revalidations of university programmes run by partner colleges and universities both home and abroad.
Principle Lecturer
Liverpool Polytechnic (Liverpool John Moores University)
01.1990 - 12.2001
- Delivering units on a range of IT for business Areas
- Programme Leader for the degree in Business Information (1990-1994) Programme Leader International Business Studies Degree) Temporary appointment !994-1995
- Director MBA programme including the redesign and approval process
- Delivering Business IT unit including working with three police force leads in Computer Security ad Crime
- Throughout this period I also undertook Quality Assurance activities such as chairing validations and revalidations both within the University and also at its external partners
- I worked towards and achieved my TD units 32, 33, 34 and 36 so assist the University in delivering Management NVQs to the MOD
- I was appointed a subject reviewer for the Quality Assurance Agency for Higher Education and held this position through its various connotations until 2012
- I also undertook roles such as Mace bearer and latterly a more senior role in graduation ceremonies and was the go to individual when the recipients of Honourary fellowships arrived early and needed to be looked after until the great and the good arrived
Education
NVQ Diploma - Career Guidance and Development
The Open University
11.2023 - 03.2024
Master's degree - Atmospheric Physics and Programming
UMIST
09.1984 - 12.1985
Other - TDLB 32, 33, 34, 36
John Moores
05.1993 - 04.1994
Certificate - Teacher Training
Huddersfield
09.1985 - 07.1987
Master's degree - Computer Modelling
UMIST
09.1983 - 12.1985
Bachelor's degree - Physics and Computing
Open University
01.1974 - 12.1977
Other - TDLB35
John Moores
04.1997 - 10.1999
Certificate - Teacher Training for Further Education in IT
Huddersfield
09.1985 - 07.1987
Training and Development unit - D35
Institute of Management
Liverpool 09.1997 - 10.1999
Skills
- Calm under pressure, I have always been able to consider how to deal with pressure, even if that comes suddenly out of the blue with potentially serious ramifications Examples include: cancellation of an evening examination by the invigilator, the fallout from which I managed and resulted in an outcome which soothed the feathers of all concerned including the Students' Union Handling senior staff in difficult conversations when their approach and methods have failed during quality assurance visits are another example
- Problem-solving: having had senior roles in University and also in the various roles for awarding bodies, problems arise all the time I analyse the issue and evaluate different possible outcomes, where appropriate consulting senior managers, my colleagues and those for whom I am responsible to ensure the best outcome
- Communication skills: I communicate clearly although as someone with mild dyslexia, I do try and put things away for an hour or so or ask a colleague to read it to check for errors This is an example of problem solving, at school it was considered to be carelessness, but I learned to cope myself through trial and error and found these two approaches through solving my own problems
- Public speaking: I have spoken at various education and non-education meetings and events for many years and rarely need notes I always remind myself of the advice of a colleague before I gave my first major speech, "Remember, Saundra", he said, "the roar of acclamation following any speech is almost always inversely proportional to the length of the speech itself" One of the most useful pieces of advice I have ever received It works
- Team building: Throughout my career as I progressed to more senior roles I have worked hard to build teams, one of my former administrator, after all these years, still emails to tell me I was "the best boss" she ever had I always make clear that the buck stops with me If I am unhappy with an issue, I will discuss it in detail but in private I also treat them with respect and encourage them to come to by with problems or ideas and never make them feel anything but valued team members I thank them for a job well done as well as asking for improvements or changes
- Strategic planning: I have written plans for local association of a political party as well as written plans for degree programmes, both new and under revision I have recently used this when working with Cambridge International on collaborations in different parts of the World where discussions took place on what support and type of support should or could be given and also the likelihood of success in difficult areas
- Leadership: I have led teams both within academe and also in local politics and I always lead from the front, I take the brickbats and discuss the way forward with my teams and I give them support and also the credit for what they suggest or achieve I find this is not always the case with others who have been my leaders Some are, alas, more than willing to claim the glory but not the issues which arise
- Resourcefulness
- Quality Assurance
- Programme development
Custom
04/09/20
Personal Information
- Title: Mrs
- Date of birth: 02/17/50
- Gender: Female
- Nationality: British
Timeline
NVQ Diploma - Career Guidance and Development
The Open University
11.2023 - 03.2024
Assessment Tester for R060/01
OCR
09.2022 - 11.2024
Test Coordinator
OCR
09.2022 - 11.2024
ROR Monitor/Supernumerary Supervisor
OCR
08.2019 - 11.2024
Author and EQA for AQA Technical Level 3 in IT
AQA
05.2014 - 06.2020
Owner
Saundra Middleton
01.2007 - 11.2024
Deputy Director, School of Business Information
John Moores University
01.2002 - 06.2007
Principal Moderator/Verifier. Team Leader
OCR
01.2000 - 11.2024
Author and revisor
OCR
01.2000 - 11.2024
Training and Development unit - D35
Institute of Management
09.1997 - 10.1999
Other - TDLB35
John Moores
04.1997 - 10.1999
Other - TDLB 32, 33, 34, 36
John Moores
05.1993 - 04.1994
Principle Lecturer
Liverpool Polytechnic (Liverpool John Moores University)
01.1990 - 12.2001
Certificate - Teacher Training
Huddersfield
09.1985 - 07.1987
Certificate - Teacher Training for Further Education in IT
Huddersfield
09.1985 - 07.1987
Master's degree - Atmospheric Physics and Programming
UMIST
09.1984 - 12.1985
Master's degree - Computer Modelling
UMIST
09.1983 - 12.1985
Bachelor's degree - Physics and Computing
Open University
01.1974 - 12.1977
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