Professional Summary
A motivated and results-driven professional with proven experience in operational management and team supervision. As the youngest Team Lead at Elis, led a shift of 22 team members in a high-paced hotel laundry services environment, overseeing daily operations, maintaining quality standards, and driving productivity. Leadership approach focused on collaboration, clear communication, and offering consistent support, helped create a positive and high-performing team culture. Consistently met and exceeded service goals in all previous workplaces while trying to enhance both team performance and customer satisfaction. Committed to personal and professional growth, currently actively seeking opportunities to learn and expand existent skillsets whilst studying from home whenever possible.