Saul Charlton
Darlington
Summary
Disciplined and reliable former Army professional with a strong commitment to high standards. Experienced in home renovations, including attic conversions, bathroom refurbishments, and garden projects, with hands-on skills in electrical work, plumbing, painting, and fire door installation.
Self-motivated and capable of managing projects independently to deliver quality results on time. Flexible, proactive, and solution-focused. Strong customer service skills supported by experience in diverse environments, with the ability to handle conflict and communicate effectively.
Overview
29
29
years of professional experience
Work history
Courier
Self Employed
Darlington
2024.08 - Current
- Followed company protocols strictly to maintain good service standards.
- Managed time effectively during peak hours, reducing delivery delays considerably.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Liaised closely with warehouse staff for correct loading of goods onto vehicles
- Reduced late deliveries through effective route planning.
- Sorted packages according to their destination zones efficiently increasing productivity.
- Secured all packages effectively prior to transportation, decreasing loss from damages.
- Manually loaded and unloaded heavy parcels, safely lifting heavy objects.
Director
GC Abrasives Limited
Darlington
2019.10 - 2026.04
- Developed a robust e-commerce strategy to increase online sales.
- Monitored web analytics to inform strategic decisions.
- Conducted market research for identifying new business opportunities.
- Implemented SEO strategies for improved website visibility.
- Managed social media platforms, boosted brand's online presence.
- Implemented effective pricing strategies to maximise profits.
- Implemented promotional campaigns, increased product visibility.
- Managed relationships with suppliers and negotiated contracts for better deals.
- Optimised product listings for enhanced customer engagement.
- Photographed items for product and lifestyle imagery to heighten customer appeal.
- Utilised new sales platforms and technologies to expand business scope.
- Improved inventory management by implementing stock control measures.
- Created email marketing campaigns to enhance customer engagement and solicit feedback.
Logistics specialist
HM Armed Forces
Catterick, North Yorkshire
1997.04 - 2019.05
- Analysed logistical problems and devised innovative solutions.
- Improved warehouse organisation, enhancing storage capacity.
- Liaised with transportation companies, securing competitive rates.
- Maintained excellent relationships with clients through regular updates about their shipments.
- Managed stock control systems for improved inventory management.
- Ensured compliance with shipping regulations to avoid penalties.
- Improved overall efficiency by implementing Lean principles in the logistic process.
- Co-ordinated with suppliers for timely delivery of goods.
- Tracked all incoming and outgoing products accurately, minimising loss and theft.
- Conducted regular audits of supply chain procedures, ensuring adherence to standards.
- Developed and led driver training programmes in preparation for combat, maximising efficiency and safety.
- Improved morale with effective team building activities.
- Managed logistical support, ensuring smooth operation on the field.
- Directed logistical training procedures in line with military regulations.
Education
Level 3 - Building Regulations for Electrical Installations in Dwellings
City & Guilds
Level 3 - Requirements for Electrical Installations BS7671:2018
City & Guilds
Level 2 - Adult Numeracy
City & Guilds
Level 2 - Adult Literacy
City & Guilds
NVQ Level 3 - Storage & Warehousing
edexcel
NVQ Level 2 - Distribution and Warehousing Operations
RSA
Skills
- Customer Service
- Logistics understanding
- Following company procedures
- Dependability
- Home Improvements
- Electrical Experience
- Building regulation knowledge
Timeline
Courier
Self Employed
2024.08 - Current
Director
GC Abrasives Limited
2019.10 - 2026.04
Logistics specialist
HM Armed Forces
1997.04 - 2019.05
Level 3 - Building Regulations for Electrical Installations in Dwellings
City & Guilds
Level 3 - Requirements for Electrical Installations BS7671:2018
City & Guilds
Level 2 - Adult Numeracy
City & Guilds
Level 2 - Adult Literacy
City & Guilds
NVQ Level 3 - Storage & Warehousing
edexcel
NVQ Level 2 - Distribution and Warehousing Operations
RSA