Department Manager
Tata Trent Limited
01 2024 - Current
Hi, I’m
Satyam Sarkar
Kolkata ,India
Summary
Energetic Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Work history
Tata Trent Limited Surat, India
Department Manager
01 2024 - Current
Job overview
- Streamlined processes to improve and optimise office operations.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Implemented actions from staff and customer feedback to improve service.
- Evaluated sales trends and identified growth areas to increase profits.
- Rotated merchandise and displays to feature new products and promotions.
- Anticipated future sales trends to maximise revenue opportunities.
- Coached sales associates in product specifications, sales incentives and selling techniques.
Shoppers StopRourkela , Indian
Department Manager
02 2023 - 10 2023
Job overview
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Coached sales associates in product specifications, sales incentives and selling techniques.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
Reliance RetailRajkot, India
Department Manager
03 2021 - 01 2023
Job overview
- Developed empowering employee culture focused on equipping staff to independently meet customer needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Education
Institute of Hotel Management
B. Sc. Hospitality And Hotel Administration from Hotel Management
07/2017 - 08/2020
University overview
- Completed professional development in Hotel Management
Kendriya Vidyalaya Ordnance Factory Dum Dum
Class 12th from Computer Science
04/2015 - 04/2016
University overview
- Course of study in Computer Science
Skills
- Business development and planning
- Relationship building and management
- Operations
- Product and service sales
- Staff Management
- Goals and performance
Languages
English
Upper intermediate (B2)
Hindi
Master or proficient (C2)
Bengali
Master or proficient (C2)
Timeline
Department Manager
Shoppers Stop
02 2023 - 10 2023
Department Manager
Reliance Retail
03 2021 - 01 2023
Institute of Hotel Management
B. Sc. Hospitality And Hotel Administration from Hotel Management
07/2017 - 08/2020
Kendriya Vidyalaya Ordnance Factory Dum Dum
Class 12th from Computer Science
04/2015 - 04/2016