Summary
Overview
Work History
Education
Skills
Timeline
Generic
Satish  Saghotra

Satish Saghotra

Hospitality
Southall

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

18
18
years of professional experience

Work History

Supervisor

Hotel41
11.2021 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Achieved results by working with staff to meet established targets.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Generated reports detailing findings and recommendations.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Manager of Food Preparation

Best Fresh
01.2018 - 01.2020
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Tracked food production levels, meal counts, and supply costs.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed and approved employee schedules and timesheets.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.

Assistant Restaurant Manager

Laguna
02.2016 - 11.2017
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created and maintained detailed financial records and reports to inform future strategies.
  • Conducted regular meetings with staff to discuss performance and address any issues.

Supervisor

Rubens Hitel
01.2012 - 07.2016
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Achieved results by working with staff to meet established targets.
  • Boosted team performance by developing customer service training materials and conducting service training.

Manager

Cala Luna
03.2007 - 11.2009
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed detailed plans based on broad guidance and direction.

Supervisor

Kanika Pantheon Hotel
01.2006 - 12.2008
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.

Achievements

Hotel41
11.2021 - Current

Employee of the year 2023 and Employee of quater from July to September

Education

Hotel Management - Hotel Management

THE CTL COLLEGE
Limassol , Cyprus
02.2009

Bachelor Of Arts - English, Political Science, History, Physical Educ

Government College
Sector = 46-c
09.2004

Associate Of Arts And Sciences - English,History,Siciology,Hindi,physical Education

SRI GURU GOBIND SINGH SENIOR SECONDARY SCHOOL
Sector 35-B , Chandigarh
04.1999

Skills

Beverage Sales,Cashier, Customer Service, Multi Tasking & Cocktails,

Food Handling ,

Timeline

Supervisor

Hotel41
11.2021 - Current

Achievements

Hotel41
11.2021 - Current

Manager of Food Preparation

Best Fresh
01.2018 - 01.2020

Assistant Restaurant Manager

Laguna
02.2016 - 11.2017

Supervisor

Rubens Hitel
01.2012 - 07.2016

Manager

Cala Luna
03.2007 - 11.2009

Supervisor

Kanika Pantheon Hotel
01.2006 - 12.2008

Hotel Management - Hotel Management

THE CTL COLLEGE

Bachelor Of Arts - English, Political Science, History, Physical Educ

Government College

Associate Of Arts And Sciences - English,History,Siciology,Hindi,physical Education

SRI GURU GOBIND SINGH SENIOR SECONDARY SCHOOL
Satish Saghotra Hospitality