SATISH DONDAPATI
PLAISTOW / LONDON,U.K
Summary
Seeking a challenging and responsible career opportunity that allows innovation and bold decision making, which offers security and professional growth as well as sharpening new skills in new technologies. Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
System Administrator and DOC-Monitoring Specialist
- Completed reports detailing performance, costs and downtime issues.
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Monitored and intercepted electronic data transfers, preventing data theft and malware spread.
- Stored application and system logs for troubleshooting and audit purposes.
DOC Monitoring specialist
IBM / KYNDRYL
HYDERABAD, INDIA
2020.03 - 2022.02
Digital Operations Center-Monitoring Specialist
Alchemy Techsol India Pvt.LTD
Bengaluru, India
2018.05 - 2020.03
- Setup Monitoring thresholds on multiple Operating Systems like Windows, Linux & AIX
- Installation and configuration of Monitoring agents
- Good knowledge on Slack and Pagerduty and Postman to test API's
- Monitoring of Netcool alerts & acknowledge the alerts
- Basic level monitoring on Azure services
- Performing the day to day activities in console, Understanding the Netcool operations and will take the appropriate actions on alerts, after performing L1 task at our level
- Performing daily, weekly and monthly Health checks of Applications
- Also cross trained the New joiners on Console and back office
- Supported as a Compliance focal to my team
- Raising Severity 4 for critical issues and handle throughout the process of resolution
Monitoring Specialist
Alchemy Techsol India Pvt .LTD
2018.05 - 2020.03
Education
Master of Science - Computing Information and Communication Technology
University of East London
London 2022.02 - 2023.06
Bachelor of Science - Electronics and Communication Engineering
JNT UNIVERSITY
HYDERABAD / INDIA 2012.09 - 2016.05
Skills
- Active listening
- Interpersonal communications
- Clean and neat
- Punctual, Data entry
- Multitasking and prioritisation
- Emails and Calendar management
- Security understanding
- Professional and smart presentation
- MS Office proficiency
Accomplishments
- 3.9 Years of work experience on DOC-Monitoring Specialist
Languages
English
Advanced
Hindi
Intermediate
Telugu
Native
Timeline
Master of Science - Computing Information and Communication Technology
University of East London
2022.02 - 2023.06
DOC Monitoring specialist
IBM / KYNDRYL
2020.03 - 2022.02
Digital Operations Center-Monitoring Specialist
Alchemy Techsol India Pvt.LTD
2018.05 - 2020.03
Monitoring Specialist
Alchemy Techsol India Pvt .LTD
2018.05 - 2020.03
Bachelor of Science - Electronics and Communication Engineering
JNT UNIVERSITY
2012.09 - 2016.05