Sathyaseelan Dhanaraj
Software Engineer
Glasgow
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Software Engineer
JP Morgan Chase
08.2022 - Current
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Worked with customers for needs analysis and to determine vendor costs.
- Represented software applications engineering team during large and complex development projects.
- Updated old code bases to modern development standards, improving functionality.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with clients to define solution requirements.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Maintained existing software systems by identifying and correcting software defects.
Site Reliability Engineer
Tata Consultancy Services
12.2018 - 07.2022
- Well versed with Service Operations and Service Transition processes.
- Expertise in Vendor management, Continuous Service improvements, Risk managements and Business contingency planning
- Enabled project transitions from Service Operations to DevOps delivery model.
- Core expert in enabling Stakeholder Engagement & Management, driving deliveries/services with contractual agreements based on KPI, PI by creating various delivery and service metrics, dashboards to measure services and deliveries rendered.
- Worked with multiple teams enabling service following ITIL framework in incident management, problem management, change management
- Handled multiple Major incident managements with ease adhering to delivery of resolutions within service level agreements (SLA).
- Managed multiple teams across multiple sites/locations/countries (onsite - offshore model) with various technology backgrounds both in Waterfall SDLC as well as Agile ways of working
- Lead many cost saving, effort reduction and business improvement initiatives to increase customer satisfaction thereby increasing business revenue, reducing business users effort.
Technical Lead
Tata Consultancy Services
07.2011 - 11.2018
- Investigated system issues and implemented resolutions to reduce downtime.
- Evaluated and adopted new technologies to address changing industry needs.
- Managed team of more than 10 members, including 24X7-support teams to address high priority customer issues.
- Backend developer for major Retail Supply Chain management systems with Oracle, PLSQL, Oracle technology base.
- Key Functional SME for various modules in Supply chain business areas.
- Involved in various discovery work for formulating PoC (proof of concepts) to drive business improvements, effort reduction and cost savings proposals and estimations
Education
Bachelor of Engineering - Mechanical Engineering
Thiagarajar College Of Engineering
TamilNadu, India 06.2007 - 05.2011
Skills
Agile
Build releases
Development Lifecycles
Testing and maintenance
Product development
Troubleshooting
Technical Support
ITIL
Timeline
Software Engineer
JP Morgan Chase
08.2022 - Current
Site Reliability Engineer
Tata Consultancy Services
12.2018 - 07.2022
Technical Lead
Tata Consultancy Services
07.2011 - 11.2018
Bachelor of Engineering - Mechanical Engineering
Thiagarajar College Of Engineering
06.2007 - 05.2011