Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Sathyaseelan Dhanaraj

Software Engineer
Glasgow

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Software Engineer

JP Morgan Chase
08.2022 - Current
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Worked with customers for needs analysis and to determine vendor costs.
  • Represented software applications engineering team during large and complex development projects.
  • Updated old code bases to modern development standards, improving functionality.
  • Analyzed proposed technical solutions based on customer requirements.
  • Collaborated with clients to define solution requirements.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Maintained existing software systems by identifying and correcting software defects.

Site Reliability Engineer

Tata Consultancy Services
12.2018 - 07.2022
  • Well versed with Service Operations and Service Transition processes.
  • Expertise in Vendor management, Continuous Service improvements, Risk managements and Business contingency planning
  • Enabled project transitions from Service Operations to DevOps delivery model.
  • Core expert in enabling Stakeholder Engagement & Management, driving deliveries/services with contractual agreements based on KPI, PI by creating various delivery and service metrics, dashboards to measure services and deliveries rendered.
  • Worked with multiple teams enabling service following ITIL framework in incident management, problem management, change management
  • Handled multiple Major incident managements with ease adhering to delivery of resolutions within service level agreements (SLA).
  • Managed multiple teams across multiple sites/locations/countries (onsite - offshore model) with various technology backgrounds both in Waterfall SDLC as well as Agile ways of working
  • Lead many cost saving, effort reduction and business improvement initiatives to increase customer satisfaction thereby increasing business revenue, reducing business users effort.

Technical Lead

Tata Consultancy Services
07.2011 - 11.2018
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Managed team of more than 10 members, including 24X7-support teams to address high priority customer issues.
  • Backend developer for major Retail Supply Chain management systems with Oracle, PLSQL, Oracle technology base.
  • Key Functional SME for various modules in Supply chain business areas.
  • Involved in various discovery work for formulating PoC (proof of concepts) to drive business improvements, effort reduction and cost savings proposals and estimations

Education

Bachelor of Engineering - Mechanical Engineering

Thiagarajar College Of Engineering
TamilNadu, India
06.2007 - 2011.05

Skills

    Agile

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Timeline

Software Engineer

JP Morgan Chase
08.2022 - Current

Site Reliability Engineer

Tata Consultancy Services
12.2018 - 07.2022

Technical Lead

Tata Consultancy Services
07.2011 - 11.2018

Bachelor of Engineering - Mechanical Engineering

Thiagarajar College Of Engineering
06.2007 - 2011.05

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Sathyaseelan DhanarajSoftware Engineer