Sathya Lingham
Brighton
Summary
Community-focused professional with experience in high-pressure customer environments, international logistics, and youth engagement. I combine strong customer service skills with genuine enthusiasm for gaming, tabletop RPGs, and pop culture. As both a hobbyist and a community organiser within gaming spaces, I enjoy helping people discover new interests and feel welcome in specialist hobby communities. I’m excited to bring my retail experience, product knowledge, and approachable communication style to the team at Forbidden Planet Brighton.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Enviromental volunteer
Greenpeace
Brighton
2025.06 - Current
- Engage with the public across Brighton to discuss environmental campaigns
- Build rapport quickly and communicate complex information clearly
- Collaborate with volunteer teams to organise outreach events
- Manage/design social media outreach and posts via Facebook and Instagram
International Case Manager
Mayday Assistance Ltd
Brighton
2023.01 - 2024.04
- Coordinated international medical repatriations under strict deadlines
- Managed high-value transactions and insurance approvals with accuracy
- Provided empathetic support to families during medical emergencies
- Handled high-stress situations with calm, ensuring client safety and efficient customer service at all times
- Communicated effectively with my team and relevant third parties to make sure everything runs smoothly and within deadlines, ensuring that all information passed is accurate and up-to-date
Volunteer Youth Worker (B.Game & Art in Mind)
Brighton Youth Centre
Brighton
2022.01 - 2023.03
- Managed a large collection of gaming consoles, board games, and hobby materials
- Taught new players and supported hobby communities
- Ran weekly Dungeons & Dragons campaigns, leading storytelling and group dynamics
- Assisted with public events including Maker Markets and youth festivals
- Kept a warm and open approach for individuals to provide them with a safe enviroment to confide in and be themseleves
Lead Instructor
The Outdoors Project
Lewes
2022.01 - 2022.09
- Designed and ran themed activity days inspired by popular games and media
- Led groups of 25+ children using storytelling and roleplay
- Assisted franchise management with kit organisation, preparation, and promotion
- Nurtured children's creativity and enthusiasm by encouraging them to express themseleves in game and art
Retail Sales Assistant
Brighton Palace Pier
Brighton
2021.01 - 2021.12
- Handled high-volume transactions in a busy tourist environment
- Operated EPOS systems and maintained accurate cash handling procedures
- Assisted with stock replenishment, merchandising displays, and shop presentation
- Adaptable style towards different shift placements and task priority changes per day or in the moment
- Managed large queues and customer enquiries while maintaining friendly, efficient service
Education
Level 5 TESOL - Teaching English to Speakers of Other Languages
Greater Brighton Metropolitan College
Level 2 Teaching Assistant - SEN Children
Whitehead Ross
Level 5 - Paediatric first aid
Daisy
Brighton2022-04
Level 2 - Marketing
Dv8
Brighton2018-06
Skills
Product knowledge:
- Trading Card Games: Magic: The Gathering and Pokémon TCG
- Tabletop RPGs: Dungeons & Dragons 5e, Warhammer
- Broad interest in sci-fi, fantasy, gaming, and pop-culture media
Retail & Operations:
Customer Engagement:Experience in high-volume retail environments
EPOS operation, cash handling, and transaction accuracy
Stock replenishment, inventory awareness, and visual merchandising
Safeguarding & Support:Confident communicating with diverse customers and hobby communities
Skilled at explaining game mechanics and helping new players get started
Calm and professional in busy or high-pressure situations
- Experience supporting young people and neurodiverse communities
- Training in de-escalation and mental-health awareness
Certification
- Level 5 Paediatric First Aid (Certified 2022)
- Daisy First Aid
Work Experience
Greenpeace, Environmental Volunteer, Brighton, 2024-06, Present, Engage with the public across Brighton to discuss environmental campaigns, Build rapport quickly and communicate complex information clearly, Collaborate with volunteer teams to organise outreach events
Hobbies and Interests
- Travelling and Culture. I love seeing new places.
- Dungeons & Dragons (Both DMing and as a player) Currently in a campaign.
- Gaming on a variety of platforms (PC, Oculus, Switch, DS, PS4, etc.) I am interested in a huge variety of videogame genres, I do however have a particular love for story based games with integrated and complex combat.
- TCG's like Pokemon, One Piece and MTG. MTG being my main hobby since 2016. I am a collector and participate in casual TCG play.
- Cosplaying, mainly videogame characters. I'm usually on a budget and make things from scratch.
- Movies and series around Marvel, DC universes, Anime, Cartoons, etc. I also like movies based on videogames or vice versa. I like Horror, Sci-fi and Psychological movies. My favourite Animes are usually fantasy based.
- I read a lot of Webtoons, Manga and popular romantasy books. I am trying to digitalise my collection however as it has gotten out of hand.
- My pet rats! I love them so much.
- Writing short stories based on my dreams and Fanfic usually about my favourite ships.
Status
- Settled Status
- Licence: Motorcycle
- Education: Level 5
Timeline
Enviromental volunteer
Greenpeace
2025.06 - Current
International Case Manager
Mayday Assistance Ltd
2023.01 - 2024.04
Volunteer Youth Worker (B.Game & Art in Mind)
Brighton Youth Centre
2022.01 - 2023.03
Lead Instructor
The Outdoors Project
2022.01 - 2022.09
Retail Sales Assistant
Brighton Palace Pier
2021.01 - 2021.12
Level 5 TESOL - Teaching English to Speakers of Other Languages
Greater Brighton Metropolitan College
Level 2 Teaching Assistant - SEN Children
Whitehead Ross
Level 5 - Paediatric first aid
Daisy
Level 2 - Marketing
Dv8