Aspiring for a challenging career in a corporate organization that taps my resources to the fullest. My strength lies in capability to be adaptable, hardworking, promote strategic thinking and leadership abilities gained through my professional expertise
Professional Experience
● Overall experience 12+ years of experience in the Banking domain (operation) and IT experience in Manual/UAT Testing.
● Holding a rich set of functional experience from Wealth and Investment Banking Operations domain (Derivatives Products, Transfer and Funds) and team handling in Retail Banking.
● Dealing with customer complaints and refund the inaccurate amount debited towards the various products (Personal loan, Business Loan, mortgage loan, overdraft, debit card, credit cards).
● Having experience good in Manual/UAT Testing(Investment Banking, Wealth management and Retail Banking Operations).
● Applications – Avaloq, Charles River, Exposure manager, Customer Gateway, CCT, Intellimatch and Prequel.
● Supported to the TCS-IT developer team to test and fix the technical issues with the live environment process application.
● Defect Management tools –JIRA and Defect Tracker.
● User Acceptance Testing and System Integration Testing, Regression Testing, during which he was involved in Understanding requirements, Test Designing and Test execution.
● Published daily progress dashboard to the project work group.
● Followed up with technical team for deployment of customizations and open defects to resolve them on priority.
● Handling Stock Breaks, Cash Breaks Fails, Payments, Receipts, Pre-Matching & Reconciliation.
● Working with swift messages MT202, MT 600, MT 300, MT305, MT601, MT515, MT509, MT540, MT541, MT542, and MT543.
● Generate timely and accurate reports for analysis. Creating a MIS/ Dashboard report and presenting it to the concerned Department.
● Having good Banking Domain-Retail Banking (Lending Management, Investment Banking, Cards, Fund Transfer, Payments, Mortgage, Insurance and Loans)
● Have strong organization skills - ability to meet deadlines, ability to achieve and maintain the expected productivity levels. Actively participated in Project Status Meetings & Quality Review meetings with Team Lead.
Technical knowledge
Testing Knowledge - Smoke, Black Box, Integration, Regression, Functional & User Acceptance testing
Tools Exposure - Defect Tracker, JIRA
Domain - Banking (Investment Banking, Derivatives, Retail and Insurance Products)
Operating System - Windows
Environment/Platform - Web based application, Data Base Applications
Manual & UAT Testing Key Accountabilities:
● Responsible for building overall Automation Test Strategy for the complex programmers
● Automate the test cases of Regression and keep the Regression pack optimized
● Work closely with Business, development groups and architects to orchestrate, conduct and participate in line of business automation testing/ functional testing and analysis to ensure performance, stability and scalability of applications
● Able to implement step definitions and do updates to the existing UAT framework
Stakeholder Management and Leadership
● Update the global team of test execution status
● Testing related reports generation
● Communicate with other upstream/down streams
Project summary:
I actively the End-to-end user acceptance testing (UAT) of the transfer process, ensuring all functional and business requirements were thoroughly validated
● Supported and tested the transfer process end to end till go live with no issue
● Run and tested automation process for the Transfer Process EOD reports with 8 Tabs
● Run and tested automation process for the Yearly monthly weekly and daily Transfer reports in Avaloq Application
● Run and tested automation process for the Derivatives, Funds and transfer Process EOD reports from Avaloq Application total 7 reports with numbers of sheets
● Retail banking - Login complaint for Payment Protection Insurance
● Automated to send email from Avaloq application with details of Stock list and SSI
● IMBO - Automated the Geenfeed01_Shopis LD and NYK feed in multiple files of excel to Exposure manager and Ready “Yes” calls move to automatically
● Automation in the RTM (Real Time Management)
Project: Automation of transfer process end to end
Tools: Avaloq Application and Jira
Project Description:
In transfer process, we have more activities to send the email to counter party and input the same in application In Automation, successfully processing end to end
Project: Automation of Avaloq Reports
Tools: Avaloq Application and Jira
Project Description:
We have more activities in Avaloq manual Process and Avaloq based reports to run capturing the data in the Excel sheet for the daily, weekly and monthly reports to summarize to the management To avoid the manual error and make the accurate report date created the Automation
Project: Payment Protection Insurance
Tools: Respond, Prequal, Edostar
Project Description
Analyst, whereby the analysis on customers is done regularly to ensure he/she is eligible to get PPI (PAYMENT PROTECTION INSURANCE) by using customer information like (Customer a/c ledger, personal details, Customer transactions, Customer written document, Customer full details, Customer current status (Financial difficulties) etc
Project: Automation in the RTM (Real Time Management)
Tools: IE, Chrome
Project Description:
We have more than four hundred members in the team and captured the data in the Excel sheet for the day today activities In that created the web-based tool for capturing the data and activities
Project: Retail online banking
Tools: Defeat tracker, Jira
Project Description:
Online banking, also known as internet banking, e-banking or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website
● Reward from Head of PBWM Ops. Andey Cunningham for supported to automated of transfer process End and End.
● Extensive usage of MS Excel Aggregate function, V-lookup, Pivot table, Macros.
● Managing the Monthly, Weekly Daily Report Creating in MS Excel through in depth analysis and producing the actionable information.
● Provide strong reporting and analytical information support to management team and have excellent analytical skills that help to identify problems and seek solutions promptly.
● Roll out different reports i.e. periodic reports, Quality report, dashboards, Preparation of volume reports and quality reports accurately on time and publish the same.
● Achievements:
● Have been awarded Excellence award by Global Value Recognition Programme.
● Trained around 5 batches around 185 members and supported them to clear their Green room/accreditation.
● Initiates “Delivering Quality Together” with Processing Team to improve their Quality which has been successfully continued.
Suggested the ideas for my process and which are implemented