Hi, I’m
SATHISH PRITHIVIRAJ
Vellore ,Indian
Summary
Customer service professional with experience in handling cash transactions, managing customer orders, and maintaining clean and organised workspace. Adept at using point-of-sale systems, resolving customer queries, and ensuring accurate billing. Focused on providing friendly and efficient service in fast-paced environment.
Experienced in handling cash transactions, providing exceptional customer service, and maintaining friendly atmosphere. Recognised for quick problem-solving skills and ability to work under pressure. Committed to ensuring smooth and efficient checkout experience for all customers.
Energetic Restaurant Cashier with strong abilities in customer service and cash handling. Skilled in managing transactions, resolving customer queries, and maintaining clean, organised workspace. Brings positive attitude to team environments and ensures smooth, efficient operations. Committed to enhancing customer satisfaction and supporting colleagues in busy restaurant settings.
Enthusiastic professional demonstrating strong interpersonal and communication skills. Adapts to busy environments through effective teamwork and problem-solving abilities. Eager to contribute to a customer-focused team and support operational success.
Overview
1
Certification
3
years of post-secondary education
Work History
AccountsRiyadh , Saudi Arabia
Restaurant Cashier
03.2025 - I currently work here
Job overview
- Collaborated with kitchen and wait staff to ensure timely order processing, improving overall efficiency and customer service.
- Handled telephone enquiries, making reservations, and providing take-away information, broadening service accessibility.
- Maintained a balanced till at the end of each shift, meticulously documenting all transactions and discrepancies.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
- Processed payments using cash, credit cards, and vouchers, accurately handling transactions to maintain financial integrity.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Provided detailed information on menu items, promotions, and restaurant policies, enhancing the customer dining experience.
- Engaged with customers to gather feedback on their dining experience, utilising insights to drive improvements in service delivery.
- Processed payments by cash, cheque, or card to complete transactions.
- Calculated and provided accurate change to customers after transactions.
- Completed daily records updates to track sales and accurate payment totals.
VISESHAM Riyadh , Saudi Arabia
Restaurant Manager
03.2025 - I currently work here
Job overview
- Scheduled employees to keep shifts well-staffed.
- Trained newly hired employees on service techniques, company procedures and safety processes.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Worked closely with chef and cooks to determine menu plans for special events or occasions.
- Demonstrated leadership with hands-on approach in completing daily tasks and motivating team through pre-shift briefs.
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Analysed customer feedback, initiating changes in service and menu offerings to address concerns and boost repeat business.
- Guaranteed compliance with food safety procedures and quality control guidelines.
- Managed conflict resolution among staff and with customers, diplomatically addressing issues to maintain a positive atmosphere.
- Balanced cash registers, reconciled transactions and deposited establishment's earnings.
- Monitored compliance with food hygiene regulations, conducting regular training sessions to ensure staff adherence to standards.
- Optimised profits by controlling food, beverage and labour costs daily.
- Kept food storage and preparation equipment in good working order to maximise safety and cost-efficiency of operations.
- Managed daily operations of a busy city centre restaurant, overseeing both front-of-house and kitchen staff to maintain high service standards.
Education
KMG CollegeVellore , India
Bachelor of Arts from BCom general
06.2019 - 05.2022
Skills
- Skills
- Strong customer service and customer handling skills
- Excellent communication and interpersonal skills
- Ability to resolve customer complaints calmly and professionally
- Good knowledge of food products and menu items, with the ability to explain them clearly to customers
- Computer proficiency (MS Word, MS Excel, Email, and basic computer operations)
- Quick learner with good product knowledge and problem-solving skills
- Team player with a positive attitude and the ability to work under pressure
- Strong organizational and time management skills
Languages
Tamil
Proficient
C2
Hindi
Elementary
A2
Arabic
Elementary
A2
Certification
- [Type] Licence
- [Area of study] certified
Interests
- Learning New Skills
- Playing Football
- Reading Books
- Listening to Music
- Reading books
- Playing Football
- Learning New Skills
- Traveling
- Listening to Music
- Fitness & Exercise
- Watching Educational Videos
- Problem Solving
- Team Activities
- Customer Service & Communicatio
Timeline
Restaurant Cashier
Accounts
03.2025 - I currently work here
Restaurant Manager
VISESHAM
03.2025 - I currently work here
KMG College
Bachelor of Arts from BCom general
06.2019 - 05.2022