Sassah Burton

• Communicated with passengers about taking them to their flight gate, and all the necessary arrangements needed for security to the gate, whilst building trust and a passenger relationship.
• Assist passengers with the check-in process by verifying passenger documents promptly, conducting visa checks, and bag drops at their specific airline desks.
• Assist passengers from allocated arrival terminals through passport control, baggage claim, and deliver them to family, friends, arranged taxi pick-up services, or meet and greet area, the coach/train stations
• Communicated flight delays or cancellations with the passengers, keeping them updated.
• Delivered excellent customer service to ensure passengers are satisfied and continue to use the service.
• Assist passengers with lost and/or missing luggage enquiries.
• Assisted elderly passengers and those with special needs, showcasing empathy and care.

• Supported manager/deputy in creating new menu items to diversify the nursery offerings.
• Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
• Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
• Helped in the plating of dishes for enhanced visual appeal and presentation.
• Contributed to team communication, resulting in better workflow efficiency.
• Assisted in stock rotation, reducing spoilage and wastage of ingredients.
• Ensured proper waste disposal to maintain a hygienic kitchen environment.
• Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
• Adhered to health and safety regulations with careful handling of food and equipment.
• Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
• Stored ingredients properly, extending their freshness dates significantly.

I upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the Organisation

• Maintained stock levels of clinical supplies on each bungalow, ensured uninterrupted provision of care services during shifts.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among themselves.
• Prepared meals for residents, ensured balanced nutrition intake. Catered for residents with specific dietary/religious needs and preferences. I report and record details about incidents, accidents, mishaps, and neglect. I used body maps as proof/evidence and Datix for all incidents.
• Liaised with healthcare professionals regarding the patient's care, treatment plan, and facilitated effective communication channels.
• Assisted in physical therapy sessions with patients to promote mobility improvement.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
• Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
• Assisted residents with daily tasks such as eating, bathing, and dressing for an enhanced quality of life in my care.

Upheld patient confidentiality and followed the Data Protection law regarding service users.

Prepared well-balanced, nutritious meals. Adhere to dietary needs and religious preferences. Assisted with feeding. Recorded food and fluid intake

Assist service users with all personal care needs, hygiene, and grooming.

Assisted with and supported tasks such as medical appointments, day trips, visited family and friends, and off-site activities.

Engaged in activities that helped to improve their quality of life.

Liaise with healthcare professionals from a multidisciplinary team, ensuring that the service user's needs are met.

Report and record information about the service user on a daily basis and on every shift.

Produced excellent communication skills.

Upheld the 6Cs within the care setting (care, compassion, commitment, competence, communication, courage), facilitated effective communication channels.

Supported residents with all care needs such as personal care and hygiene, grooming,

Served food and assisted with feeding.

Conducted night checks/observations and recorded information. Worked as part of a team.

Participated in training and refresher courses.

Follow the care standards to provide the best possible care for residents. Support during palliative care.

• Kept record of client's progress, assisting in adjusting care plans accordingly. Administered medication.
• Communicated with family members regarding the client's condition.
• Maintained a clean living environment for promoting hygiene and safety.
• Encouraged independence by supporting in day-to-day exercise regime where possible.
• Enhanced the client's comfort by providing personal care and assistance.
• Provided night-time support when needed, ensuring restful sleep for the client.
• Assisted in mobility to reduce the risk of falls or injuries.
• Created a positive relationship with the client through practical support and companionship, improving overall quality of life.

• Prepared nutritious meals, contributing to overall health improvement.
• Accompanied the client on outings, boosting their social engagement, shopping, chores, and followed an exercise regime.
• Assisted in mobility to reduce the risk of falls or injuries.
• Provided day and night-time support when needed, ensuring restful sleep for the clients.
• Supported with primary care, daily hygiene, and grooming. Assisted with medication

• Ran the day-to-day operations of his home, including paying bills, meal preparation, shopping, entertaining family and guests. Coordinated with healthcare professionals for holistic client care.
• Assisted in mobility to reduce the risk of falls or injuries. Adhered strictly to privacy rules to respect clients' rights. Seek consent/permission before conducting any activity relating to the client.
• Maintained a clean living environment for promoting hygiene and safety. Promoted independence.
• Kept record of client's progress, assisting in adjusting care plans accordingly, and informed family of any changes.
• Facilitated physical exercises for enhancing strength and flexibility.
• Accompanied client to social events, appointments. Provided anelectronic format for the client to communicate with his family on a regular basis.