Saskia Knight
Chislehurst,London
Summary
Highly skilled professional with expertise in organisational efficiency, office administration, and telephone operation. Demonstrates exceptional hospitality standards and good judgement in all tasks. Proficient in data entry and conflict resolution, ensuring smooth operations and effective problem-solving.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Receptionist
Chestertons
Canary Wharf
12.2024 - Current
- Managed calendars, strategically scheduling appointments to maximise availability.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Assisted with administrative tasks, improving overall functionality of the office.
- Ordered necessary office supplies keeping inventory levels optimal at all times.
- Provided detailed information about company services helping customers make informed decisions.
Events team member (Work experience)
Sintillate
Putney, Wandsworth
04.2024 - 05.2025
- Collaborated and offered support with extra tasks to meet team goals.
- Sending out marketing material on multiple social media platforms to reach all audiences.
- Liaising with a range of clients, offering different events and services.
- Received complaints and feedback, escalating as necessary for swift resolution.
- Kept track of allergies and dietary restrictions, verifying delivery of correct meals and snacks for camper needs.
Lettings Progressor
Garton Jones
Chelsea, Royal Kensington and Chelsea
09.2024 - 11.2024
- Handled advertising for available properties, attracting a wider pool of potential tenants.
- Provided top-level customer service by patiently addressing inquiries from both landlords and tenants.
- Assisted in preparing legal documents such as lease agreements to protect landlord interests.
- Organised time and resources for smooth and orderly workflow.
- Built strong professional relationships with external agencies for faster turnaround times on maintenance requests.
Education
GCSEs -
Hayes Secondary School
Bromley 09.2017 - 06.2022
Level 3 Extended Diploma - Hospitality and Event management
North Kent College
Dartford 09.2022 - 06.2024
Skills
- Organisational efficiency
- Office admin
- Telephone operation
- Hospitality standards
- Good judgement
- Data Entry
- Conflict Resolution
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Affiliations
- I enjoy attending Pilates sessions, I love being with family and friends, and I find peace in cooking.
Timeline
Receptionist
Chestertons
12.2024 - Current
Lettings Progressor
Garton Jones
09.2024 - 11.2024
Events team member (Work experience)
Sintillate
04.2024 - 05.2025
Level 3 Extended Diploma - Hospitality and Event management
North Kent College
09.2022 - 06.2024
GCSEs -
Hayes Secondary School
09.2017 - 06.2022
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