Sasha Ferguson

I have found a real passion for this position and have excelled in the following areas:

• Nomination for an access role model award from one of my direct reports for my support and guidance during a critical juncture in their life
• Driving customer service surveys to identify opportunities for improvements
• Delivery of a 'front-door' for our external customers
• Led and managed staff to maintain smooth daily operations (scheduling, pitching strategic personnel moves)
• Fostering talent
• Advocating for the power of positive feedback and leading by example
• Building robust relationships with my direct reports and peers
• Regularly deputising as Senior Manager

• Collaborated with key stakeholders for creating effective response strategies to potential risks.
• Spearheaded an initiative to overhaul the manner in which risk management was being delivered across the labs we served to improve oversight and customer experience
• Monitored regulatory changes closely, ensuring full compliance at all times.
• Facilitated employee training on risk awareness, enhancing overall organisational safety culture.
• Prepared detailed reports on potential threats, informing corporate decision-making processes effectively.
• Spearheaded implementation of risk tools and methodologies to improve outcomes and decrease vulnerabilities

• Led performance reviews, identified areas for improvement.
• Coordinated cross-departmental collaboration for improved workflow.
• Implemented cost reduction measures, reduced overhead expenses.
• Liaised with suppliers to ensure timely deliveries.
• Facilitated staff training, resulting in better customer service.
• Piloted change management initiatives successfully improving organisational adaptability.