Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
Timeline
Receptionist

Saru KC

London,UK

Summary

Accomplished professional in AML/CFT compliance, specializing in KYC, CDD, EDD, and sanctions screening. Expertise in transaction monitoring, SAR reporting, and fraud risk identification, ensuring robust customer due diligence and risk assessment. Proficient in digital banking tools and CRM systems to optimize operational efficiency. Skilled in data analysis with Microsoft Excel, including pivot tables and filters, and experienced with compliance tools like World-Check and LexisNexis to enhance compliance processes.

Overview

8
8
years of professional experience
2
2
Certification

Work history

Front of House Roles (UK)

Busaba Ethai & Tate Modern& Dishoom
, England
2023.01 - Current
  • Strengthened communication, problem-solving, and customer-handling skills.
  • Worked in fast-paced environments maintaining accuracy and compliance with internal policies.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Banking Assistant

Green Development Bank Ltd
, Nepal
2018.09 - 2023.03
  • Conducted KYC verification and supported AML/CFT checks during onboarding.
  • Reviewed customer documents for accuracy and compliance with regulatory standards.
  • Identified suspicious behaviours and escalated potential red flags to compliance teams.
  • Handled daily transactions, fund transfers, and reconciliations with a zero-error rate.
  • Provided high-quality customer service and resolved banking service queries.
  • Ensured regulatory compliance, safeguarding bank's reputation.
  • Handled cash transactions, ensuring accuracy and security.
  • Interacted with clients over phone and email to resolve queries promptly.
  • Accepted payments on bank loans and updated accounts with changing balances.

Intern

Bank of Kathmandu
2018.06 - 2018.07
  • Assisted with KYC reviews, customer onboarding, and documentation checks.
  • Supported teller operations, customer updates, and internal record maintenance.

Education

MSc - Digital Marketing

BPP University
London
03/2023 - 03/2024

BBA BI - BUSINESS ADMINISTRATION BANKING & INSURANCE

Pokhara University
Nepal
1 2016 - 1 2021

Skills

  • AML/CFT Compliance
  • KYC/CDD/EDD
  • Sanctions & PEP Screening
  • Transaction Monitoring
  • SAR Reporting
  • Fraud Risk Indicators
  • Customer Due Diligence
  • Banking Operations
  • Risk Assessment
  • Digital Banking Tools
  • CRM & Core Banking Systems
  • Microsoft Excel
  • Communication & Case Writing
  • World-Check (Refinitiv)
  • ComplyAdvantage
  • LexisNexis Risk Solutions
  • Fircrosoft / Sanctions Screening Tools
  • Core Banking System: Pumari
  • MS Excel (Pivot Tables, Filters, Lookups)
  • Inventory management

Certification

  • AML/CFT Compliance — Nepal Rastra Bank
  • Insurance Foundation Course — Gurans Insurance Ltd
  • Basic Computer Skills — AIMS Education Foundation
  • ICA Certificate - AML CFT

Languages

English
Advanced
Hindi
Fluent
Nepali
Fluent
Urdu
Advanced

Affiliations

  • Women Empowerment Coordinator — Shree Mitrata Sahakari Sanstha Ltd
  • Member — Youth Community Club
  • Investor — Mitrata Investment Company

Timeline

Front of House Roles (UK)

Busaba Ethai & Tate Modern& Dishoom
2023.01 - Current

Banking Assistant

Green Development Bank Ltd
2018.09 - 2023.03

Intern

Bank of Kathmandu
2018.06 - 2018.07

MSc - Digital Marketing

BPP University
03/2023 - 03/2024

BBA BI - BUSINESS ADMINISTRATION BANKING & INSURANCE

Pokhara University
1 2016 - 1 2021
Saru KC