Sarrah Muhammad
Bolton,Lancashirere
Summary
Driven professional ready to excel in hospitality and function supervision. Proficient in team leadership and customer service excellence, combined with strong organisational abilities. Committed to creating memorable experiences and seamless event execution.
Overview
3
3
years of professional experience
Work History
Nursery practitioner
Little Lambs Nursery
Bolton
04.2023 - 04.2023
- Fostered creativity amongst young learners through organised arts and crafts sessions.
- Coordinated extra-curricular care to meet service demand.
- Led fundraising initiatives to support ongoing services development.
- Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
- Managed child behaviour effectively resulting in harmonious learning environments.
Crew member
McDonalds
Bolton
07.2023 - 01.2025
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change
- Implemented time-management skills to handle multiple tasks efficiently during busy periods
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently
- Offered flexibility to work changing breakfast, lunch and dinner shifts
- Operated ovens, fryers and stoves safely
- Delivered fast, accurate service for positive customer experience
- Prepared coffee, tea and soft drinks for counter and drive-thru customers
Level 3 nursery practitioner
Gaskells Nursery
Bolton
04.2024 - 04.2024
- Collaborated effectively with other practitioners to plan daily routines for optimal learning opportunities.
- Taught to curricular requirements of Early Years Foundation Stage Framework.
- Used phonics to build reading and writing skills.
- Utilised learning through play to enhance children's creativity.
- Managed transitions between different activities smoothly minimising disruption in schedules.
- Supported children's learning development through reading, writing and numeracy work.
- Enhanced children's understanding of key concepts by conducting interactive learning activities.
- Reported on developmental progress to quickly identify and meet additional educational needs.
- Safeguarded children appropriately, escalating concerns to senior staff.
Professional fundraiser
Smile fundraising
Manchester
10.2024 - 11.2025
- Built strong relationships with donors, resulting in sustained funding support.
- Performed administrative duties relating to fundraising research, data and finance.
- Handled objections, resulting in successful sales negotiations- raising over £7000 alone
- Walked long distances during door-to-door outreach, demonstrating commitment and endurance.
- Adapted sales pitch to suit different customer profiles, enhancing effectiveness of approach.
- Showcased resilience in face of rejection; pursued leads persistently without compromising on professionalism.
Student ambassador
University of Salford
Salford
09.2024 - Current
- Promoted university's reputation by working in campus events .
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Maintained displays and signs.
- Engaged visitors during open days for better audience interactions
Casual sales assistant
Sports Direct
Horwich, Bolton
11.2024 - Current
- Identified discrepancies in stocks through regular inventory management.
- Displayed wares in temporary structures at markets to attract new customers.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Updated product labelling and pricing to reflect discounts and offers.
- Requested and checked customer IDs at checkout for age-restricted products.
- Managed customer lines for minimum wait times and high satisfaction.
- Assisted customers in locating specific items to boost satisfaction.
Education
GCSEs -
Sharples High School
Bolton 09/2017 - 06/2022
A-Levels -
Bolton Sixth Form College
Bolton 09/2022 - 06/2024
Bachelor of Science - Psychology
University of Salford
Salford 09/2024 -
Skills
- Hygiene standards awareness
- Persuasion techniques
- Adaptable selling style
- Knowledge of door-to-door regulations
- Contract negotiation
- Cash handling policies
- Professional appearance
- Good communication
- Empathetic communication
- Strategic planning
- Time-management
- Multi lingual
Interests
- Hobbies and interests:
- I enjoy partaking in a variety of activities, having represented my school in a number of sports, fundraisers and fixtures on a competitive level. In fact in the past I also joined clubs such as the debate club which helped me gain team and leadership skills.
- The hobby that I am most passionate about is cooking. I am a self taught baker and cook. To improve my skills I joined many courses. This helped me develop skills such as socialising and resilience which will certainly benefit me in the work world in the future.
- I enjoy socialising on a regular basis with friends and family and believe it is an extremely important part of personal development and growth.I am also capable of
Languages
English
Native
Urdu
Native
Italian
Native
Punjabi
Native
Spanish
Intermediate
Affiliations
- ● I enjoy partaking in a variety of activities, having represented my school in a number of sports, fundraisers and fixtures on a competitive level.
- ● The hobby that I am most passionate about is cooking. I am a self taught baker and cook. To improve my skills I joined many courses
Timeline
Casual sales assistant
Sports Direct
11.2024 - Current
Professional fundraiser
Smile fundraising
10.2024 - 11.2025
Student ambassador
University of Salford
09.2024 - Current
Level 3 nursery practitioner
Gaskells Nursery
04.2024 - 04.2024
Crew member
McDonalds
07.2023 - 01.2025
Nursery practitioner
Little Lambs Nursery
04.2023 - 04.2023
GCSEs -
Sharples High School
09/2017 - 06/2022
A-Levels -
Bolton Sixth Form College
09/2022 - 06/2024
Bachelor of Science - Psychology
University of Salford
09/2024 -
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