Sarina Issap
London
Summary
As a results-driven Executive Assistant with a proven track record of supporting high-profile individuals, I thrive in environments that demand adaptability, discretion, and a proactive approach. With over 8 years of experience, I am adept at managing complex schedules, high-pressure situations, and diverse international networks. My ability to anticipate needs, deliver under pressure, and maintain the utmost confidentiality makes me an ideal candidate for this challenging and rewarding role.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
EXECUTIVE ASSISTANT to CEO& Founder
Phi Partners
London
05.2024 - 11.2024
- Company Overview: Global Capital Markets
- Global Capital Markets
- Assisted in decision-making processes by conducting comprehensive research.
- Conducted detailed market research for enhancement of business strategies.
- Streamlined administrative processes to increase efficiency at work.
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Provided exceptional customer service, resulting in increased client satisfaction.
- Liaised with other departments to maintain smooth flow of information across the organisation.
- Delivered high-quality marketing presentations for successful client pitches.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
- Trained junior staff members, boosting overall team productivity in administration tasks.
- Took minutes during meetings accurately preserving crucial details for future reference.
- Scheduled meetings, conferences and appointments.
- Booked flights and hotels for domestic and international meetings.
- Coordinated events by managing budget, logistics and event support.
- Created expense reports with matching receipts.
- Wrote business correspondence and technical letters.
- Prepared professional business correspondence on behalf of senior staff and organisation.
EXECUTIVE ASSISTANT to CEO/Chief of Staff (Corporate & Private)
Signature Group
Manchester, London
02.2019 - 11.2024
- Company Overview: Tax, Legal, Corporate Finance, Private Equity
- Provided high-level administrative and strategic support to the CEO (Entrepreneur and UHNWI) and 4 Partners, and acted as a primary point of contact between the Executive office and other departments
- Drafted and edited correspondence, emails and reports on behalf of the CEO, ensuring clarity, accuracy and professionalism
- Drafted board minutes and prepared Board packs for Board, Client and Investor meetings, and ensured all actions were up to date
- Handled all file archiving, legal documentation and data management with sensitivity and discretion
- Maintained all internal communications including Company weekly updates
- The Company has gone through a huge growth strategy, with many acquisitions over the past 2 years, ahead of becoming PE backed
- I was responsible for the people and operations integration, ensuring a smooth collaboration with as little fall out as possible, including the successful integration of a law, a corporate finance firm, and an insurance firm
- Providing information and analysis to support executive decision making, anticipating potential challenges and provide proactive solutions, always staying 10 steps ahead to mitigate risk
- Led the team on 5 successful office moves (across the UK)
- Consistently demonstrated my ability to manage and meet multiple deadlines under time pressure, whilst maintaining high standards and attention to detail, which contributed to my promotion to Chief of Staff
- Private EA duties included management all of the CEO’s businesses and interests worldwide, including hospitality, entertainment, food, property development, aesthetics and wellness
- Plus family travel and booking holidays, private appointments, gift-buying, estate management, property management, restaurant bookings, planning private events and general household and personal admin
- Organised Charity events, arranging social venues and guestlist, and an integral part of the Company’s Charity Committee
- Line managed the PA team of 4 supporting their L&D
- Led the Charity Committee, being a patron and internal champion for our Charity Partners – Princes Trust, British Asian Trust and the Onside Network
- Tax, Legal, Corporate Finance, Private Equity
SENIOR EXECUTIVE ASSISTANT
First Class Learning
Lancashire
06.2014 - 01.2019
- Owned the process of company wide payroll, and managed the internal finance process, from expenses, to managing the finance budget
- Reconciled bank statements and updated the internal system with the financial data
- Managed accounts receivables, creating a new process and ensured all clients and suppliers were up to date with payments
- Assisted with general finance queries and credit control
- Conducted research and analysed data to identify social media patterns
- Writing and proofreading materials for online and print campaigns
- Monitored and evaluated sales performance and brand awareness
- Responsible for all social media pages and posts, to match the brand identity and tone of voice
- Organised and oversaw the promotional campaigns and promotional material
- Organised events, including client events, sponsored events, and team socials
- Reviewed supplier contracts and employment contracts
- Maintained all financial and legal data and records, and ensured all Company legal documents and information were up to date on Companies House
- Arranging staff inductions, and ensuring all health, safety and compliance checks are adhered to
- Improved office organisation with meticulous document filing and management tasks.
- Managed complex scheduling, resulting in better time management across the board.
- Served as a liaison between executive team and staff members for smoother information flow.
- Led special projects whilst ensuring timely completion and success.
- Handled confidential materials with utmost discretion, ensuring privacy and security at all times.
- Drafted professional correspondence to maintain strong business relationships.
- Executed corporate event planning; resulted in successful client engagements and team-building activities.
- Created detailed report summaries to facilitate quick review of key points during meetings.
- Updated internal databases regularly, keeping records accurate and accessible.
- Handled customer queries professionally; improved customer satisfaction levels.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Scheduled meetings, conferences and appointments.
PERSONAL ASSISTANT & TUTOR
First Class Learning
Lancashire
06.2014 - 08.2015
- Company Overview: Private Tutoring
- Provided administrative support to the CEO, including email and client correspondence management
- Front of house responsibilities, ensuring a first class client journey, processing mail, and ensuring the office was maintained
- Managed expenses, payroll and bank statement collation
- Maintained high standards in project management, resulting in timely and high-quality deliverables
- Liaised with senior stakeholders and managed all aspects of the CEO’s personal diary and businesses
- Classroom assistant, assisting the Head of Teaching in Maths, English, Business and Psychology tutoring
- Promoted to Senior Executive in the Head Office team as a result of my success within this role
- Organised all data and filing, including legal documentation and client documentation in an efficient manner
- Private Tutoring
Education
Business Management -
Harvard Business School
01.2021 - 01.2023
Postgraduate Masters - International Commercial Law (LLM)
Lancaster University
01.2018 - 01.2019
Undergraduate Bachelors Degree - Accounting & Finance (MSC)
Lancaster University
01.2015 - 01.2018
Skills
- Analytical thinking
- Planning
- Strong communication
- Accuracy and attention to details
- Organisation and prioritisation
- Problem solving
- Team leadership
- Tolerant and flexible
- Conflict resolution
- Proficient in Microsoft Office & G suite
- Event planning
- Project Management
- Travel arrangements
- Clear communication
- Executive support
- Diary management
- Cross-functional communication
Custom
- Design & Architecture
- Traveling
- Pilates
- Team Sports
- Volunteering
Timeline
EXECUTIVE ASSISTANT to CEO& Founder
Phi Partners
05.2024 - 11.2024
Business Management -
Harvard Business School
01.2021 - 01.2023
EXECUTIVE ASSISTANT to CEO/Chief of Staff (Corporate & Private)
Signature Group
02.2019 - 11.2024
Postgraduate Masters - International Commercial Law (LLM)
Lancaster University
01.2018 - 01.2019
Undergraduate Bachelors Degree - Accounting & Finance (MSC)
Lancaster University
01.2015 - 01.2018
SENIOR EXECUTIVE ASSISTANT
First Class Learning
06.2014 - 01.2019
PERSONAL ASSISTANT & TUTOR
First Class Learning
06.2014 - 08.2015
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