Sariah De La Cruz
Leeds,Yorkshire
Summary
Adaptable and creative professional with a strong foundation in ethical leadership and problem-solving skills. Offers a keen ability to learn quickly and demonstrates commitment to integrity. Aspires to leverage these competencies to drive positive change and achieve organisational goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Bakery Team Member
Kusina Filipino Takeaway
Leeds
11.2022 - 04.2025
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Worked diligently over extended hours during peak seasons.
- Developed strong organizational skills to facilitate easy carrying and prevent product shifting.
- Able to remain calm and composed during high-volume periods with demanding order levels.
Missionary
The Church of Jesus Christ of Latter-Day Saints
Manila, Philippines
10.2023 - 04.2025
- Supported families during times of crisis with counselling services.
- Developed fluency in Tagalog to reach targeted customer segments.
- Built positive relations with congregation members and the wider community.
- Observed confidentiality and acted with discretion to earn the trust of the community.
- Conducted extensive research and demonstrated commitment to studying and sharing the Gospel.
Store colleague
Sainsbury's
Leeds, West Yorkshire
01.2023 - 06.2023
- Trained newly hired staff, leading to efficient work performance.
- Performed cash handling tasks to facilitate smooth transactions at the checkout.
- Handled customer refunds and exchanges, contributing to improved client relationships.
- Handled high-pressure situations efficiently during holiday seasons ensuring smooth operations throughout the day.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Volunteer
Martin House Children's Hospice
Leeds
08.2021 - 08.2021
- Volunteered with groups and organisations to help make measurable differences for program recipients.
- Encouraged donations with community fundraising events and campaigns. This included walking 20km/12miles in 12hours, which contributed to the charity.
- Assisted in planning and setting up events on a volunteer basis, helping with matters, including assigning roles and setting up camp.
- Maintained excellent professional relationships by going the extra mile to assist others and help complete tasks voluntarily.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
A Level - Mathematics
Elliott Hudson College
09.2020 - 07.2022
A Level - Business
Elliott Hudson College
09.2020 - 07.2022
A Level - Psychology
Elliott Hudson College
09.2020 - 07.2022
Skills
- Adaptable
- Creative
- Ethical leadership
- Problem-Solving Skills
Custom
DofE Bronze Award, 07/31/22, Completed a 2 day expedition, along with 6 months of volunteering experience and skill development. Developed skills such as: Confidence, Communication, Leadership, Teamwork.
Accomplishments
Served in leadership roles during missionary service. This included handling multiple responsibilities, developing strategic thinking, problem-solving, communication, a positive mindset, resilience, and organisational skills.
Tasks included:
- Weekly key indicator reports to the stake leaders and the President.
- Motivating fellow missionaries to achieve goals.
- Strategic planning and organisation to achieve area goals and priorities.
- Counselling with others to solve problems, both well-being and work-related.
Languages
Tagalog
Advanced
Timeline
Missionary
The Church of Jesus Christ of Latter-Day Saints
10.2023 - 04.2025
Store colleague
Sainsbury's
01.2023 - 06.2023
Bakery Team Member
Kusina Filipino Takeaway
11.2022 - 04.2025
Volunteer
Martin House Children's Hospice
08.2021 - 08.2021
A Level - Mathematics
Elliott Hudson College
09.2020 - 07.2022
A Level - Business
Elliott Hudson College
09.2020 - 07.2022
A Level - Psychology
Elliott Hudson College
09.2020 - 07.2022
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